Driven professional with extensive experience at Jay Hospital, adept in HIPAA Compliance and fostering positive customer relations. Excelled in streamlining patient registration processes and enhancing team productivity through effective task delegation, significantly improving office efficiency and patient satisfaction. Demonstrates strong organizational skills and a commitment to maintaining confidentiality and professionalism in all interactions. Resourceful with proven track record of success in client-focused services. Empathetic and committed to managing flow of patient care by taking medical histories and answering calls. High-performing with sharp eye for reliable schedules, documentation and communication. Friendly and flexible candidate with solid customer service background. Quick learner possessing basic understanding about managing patient records, scheduling software and medical terminology. Collaborative administrative professional with strong task prioritization and organizational skills. Service-focused Patient Registration Representative proficient in managing new admissions. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Patient Scheduling
HIPAA Compliance
Patient Registration
Medical Office Procedures
Confidentiality Practices
Insurance Verification
Appointment Coordination
Data entry proficiency
Professionalism and Etiquette
Strong Organization
Patient confidentiality
Healthcare industry understanding
Customer Service
Office Management
Organizational Skills
Office Administration
Excellent multi-tasking ability
Data Entry
Customer Relations
Money Handling
Team motivation
Product and service knowledge
Staff Training and Development
Staff Supervision
Task Delegation