Alexious Peoples
Winston-Salem,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Courtyard by Marriott
Winston-Salem, NC
03.2021 - 09.2023
- Greeted customers warmly and made them feel welcome.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Bartender Shift Manager
Top of 4th Bar
Winston Salem, NC
08.2021 - 04.2023
- Greeted customers and provided friendly service.
- Assisted in the preparation of cocktails and other drinks according to recipes.
- Stocked shelves with liquor, beer, wine, and other beverage items.
- Organized bar inventory and supplies.
- Maintained cleanliness of bar area, including wiping down counters and tables.
- Replenished garnishes, juices, syrups, olives, ice bins. as needed.
- Followed proper safety procedures when handling glassware and sharp objects such as knives for fruit cutting or opening bottles of beer and wine.
- Conducted periodic inventories to ensure adequate supply levels were maintained.
- Provided customer service by taking orders from patrons at the bar or via wait staff requests from dining areas.
- Processed payments for purchases using cash registers or POS systems.
- Resolved customer complaints quickly and efficiently in a courteous manner.
- Adhered to local laws regarding sale of alcoholic beverages to customers over 21 years old.
- Monitored guests' consumption of alcoholic beverages to ensure compliance with local regulations.
- Communicated effectively with coworkers about upcoming events or changes in menu offerings.
Front Desk Receptionist
Residence Inn Marriott
Winston Salem, North Carolina
02.2019 - 01.2020
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Updated customer information in databases regularly to ensure accuracy of records.
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Signed for packages, recorded deliveries and distributed to personnel.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Personal Care Assistant
Reliance Home Health Services, Inc. Doing Business As Encore Home Healthcare Services
Greensboro, NC
03.2017 - 02.2018
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Administered medication under supervision of a registered nurse or physician.
- Assisted physical therapists with exercises designed to increase strength, coordination, balance and flexibility.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Researched community resources available for additional assistance or services if needed.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Conducted home visits to assess client's needs and provide appropriate interventions.
Education
High School Diploma -
High Point Central High School
High Point, NC06.2015
Some College (No Degree) - Accounting And Business Management
Forsyth Technical Community College
Winston-salem, NCSkills
- Spreadsheet Tracking
- Customer Service
- Cash Handling
- Clerical Support
- Administrative Support
- File Management
- File Organization
- Guest Relations
- Researching Skills
- Skilled in Microsoft and POS
- Hospitality Services
- Customer Assistance and Interaction
- Email and Telephone Decorum
- Meeting Arrangements
- Verbal and Written Communication
- Problem-Solving Skills
Timeline
Bartender Shift Manager
Top of 4th Bar
08.2021 - 04.2023
Front Desk Receptionist
Courtyard by Marriott
03.2021 - 09.2023
Front Desk Receptionist
Residence Inn Marriott
02.2019 - 01.2020
Personal Care Assistant
Reliance Home Health Services, Inc. Doing Business As Encore Home Healthcare Services
03.2017 - 02.2018
High School Diploma -
High Point Central High School
Some College (No Degree) - Accounting And Business Management
Forsyth Technical Community College