Summary
Overview
Work History
Education
Skills
Timeline
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ALEXIS ABEYTA

Broomfield,CO

Summary

Organized and dedicated Administrative and Customer Service professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

5
5
years of professional experience

Work History

Beverage Cart Attendant

Thorncreek Golf Course
04.2021 - Current
  • Maintained cleanliness of cart, restocked items as needed, and kept track of inventory levels.
  • Stayed ahead of evolving calendar of events, anticipating customer needs and stocking items on cart.
  • Demonstrated excellent customer service skills while interacting with guests in a friendly and professional manner.
  • Cleaned and organized beverage carts, returning products to proper inventory locations at end of day.
  • Checked ID's when selling alcoholic beverages in accordance with state laws governing alcohol sales age requirements.
  • Operated cash register efficiently and accurately to process payments.

Administrative Assistant

The Luxe Room
09.2024 - 02.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and HIPPA laws.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Maintained inventory of office supplies and placed orders.

Bartender

Cherry Hills Country Club
05.2022 - 10.2022
  • Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
  • Kept bar organized and clean during busy hours.
  • Charged member accounts for all orders.
  • Prepared alcoholic beverages promptly according to recipes or customer specifications.
  • Displayed and retained extensive knowledge of liquor, wine, and beer.
  • Developed strong working relationships with members and staff.
  • Studied and memorized over 75 popular and obscure cocktail recipes, dozens of beers and wines in order to give quality drinks to members.

Salon Manager

Posh The Salon
10.2021 - 06.2022
  • Managed day-to-day operations of the Salon, such as ordering supplies, maintaining equipment and managing calendars.
  • Resolved customer inquiries and complaints with timeliness and professionalism.
  • Created and maintained filing systems to ensure accurate record keeping.
  • Greeted visitors warmly and ensured they had a positive experience.
  • Handled cash and credit card payments with accuracy.
  • Used proper telephone etiquette, answered calls and caller questions.
  • Monitored salon supplies and equipment, ordering new stock as needed.
  • Demonstrated knowledge of salon services, products and industry trends to ensure customer satisfaction.
  • Maintained a clean and organized work environment for staff and customers.
  • Managed daily operations including scheduling, payroll processing, bookkeeping, inventory management and customer service.

Receptionist

Mountain States Toyota
06.2020 - 06.2021
  • Greeted visitors warmly and ensured they had a positive experience.
  • Worked a multi-call line with an average of 300 calls per day.
  • Handled payment processing providing customers and finance with receipts.
  • Determining the needs of each guest ensuring they are connected with the proper personnel.
  • Input all New Vehicle Inventory into software and reporting delivery of New Vehicles to Manager.
  • Maintained accurate records of all test drives.
  • Assisted in resolving customer complaints and disputes.

Education

High School Diploma - undefined

Colorado Connections Academy
Englewood, CO
05.2020

Skills

  • Excellent customer service
  • Reliability and punctuality
  • Telephone and email etiquette
  • Organizational capabilities
  • Office Management
  • Social Media Marketing
  • Product sales
  • Payment processing

Timeline

Administrative Assistant

The Luxe Room
09.2024 - 02.2025

Bartender

Cherry Hills Country Club
05.2022 - 10.2022

Salon Manager

Posh The Salon
10.2021 - 06.2022

Beverage Cart Attendant

Thorncreek Golf Course
04.2021 - Current

Receptionist

Mountain States Toyota
06.2020 - 06.2021

High School Diploma - undefined

Colorado Connections Academy