Alexis Adams
Senoia,GA
Summary
Adept Physical Therapist with a proven track record at Southern Rehab And Sports Medicine, enhancing patient outcomes through expert treatment planning and exceptional patient relations. Spearheaded a patient experience initiative at ProHealth, reducing complaints and elevating service standards. Skilled in medical records management and verbal communication, consistently prioritizing patient care and team coordination.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Physical Therapist
Southern Rehab And Sports Medicine
05.2023 - Current
- Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.
- Managed high-volume caseload and organized daily schedules of assistants and patients.
- Maintained open lines of communication with referring physicians to ensure coordinated care efforts.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
Patient Experience Specialist
ProHealth Physical Therapy & Pilates Studio
05.2019 - 07.2020
- Promoted a positive work culture within the Patient Experience Department, increasing employee engagement levels and reducing turnover rates.
- Empowered patients by providing resources on self-care management strategies after discharge from the hospital setting.
- Trained new Patient Experience Specialists on best practices and policies, ensuring consistency across the team in delivering high-quality service standards.
- Reduced patient complaints by promptly addressing concerns and resolving issues.
Education
Doctor of Physical Therapy -
Mercer University
Atlanta, GA05.2023
Bachelor of Science - Chemical Commerce
Mercer University
Macon, GA05.2019
Skills
- Clinical reasoning
- Patient Relations
- Treatment Planning
- Verbal and written communication
- Continuing education
- Medical Records Management
Certification
- Licensed Physical Therapist - Current
- Certified Level 1 Pelvic Floor Physical Therapist - Current
Timeline
Physical Therapist
Southern Rehab And Sports Medicine
05.2023 - Current
Patient Experience Specialist
ProHealth Physical Therapy & Pilates Studio
05.2019 - 07.2020
Doctor of Physical Therapy -
Mercer University
Bachelor of Science - Chemical Commerce
Mercer University
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