Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexis Adkins Bates

Champaign,Illinois

Summary

Knowledgeable about organizing supplies, sanitizing dishes and collecting trash to boost kitchen efficiency. Trained in different kitchen positions and skilled at providing top-notch coverage for any role. Basic English abilities. Dedicated to maintaining full stocks of clean dishes and utensils to meet expected customer needs. Safety- and team-oriented with organized and efficient approach to handling simultaneous tasks. Seek challenging new role with opportunity to advance in fast-paced kitchen environment. Motivated kitchen worker ready to build foundation in food service. Eager to learn all kitchen roles and contribute to team success. Dependable, reliable and hardworking with basic cleaning, sanitizing and stock management skills. Responsible kitchen team member washes and properly stores all kitchenware to prepare for dining room and kitchen service. Adaptable candidate comfortable functioning as independent worker with little to no supervision. Familiar with sanitization standards and industrial dishwasher operations. Flexible worker well-versed in operating industrial dishwashers, stocking supplies and maintaining kitchen work areas. Considered hardworking, punctual and easygoing team member. Diligent individual mops floors, takes out trash and sanitizes countertops to assist in keeping kitchen area maintained and up to standards. Hardworking candidate works in commercial kitchen settings to clean and sanitize dishes and silverware. Punctual team player with positive attitude and ability to undertake orders and direction. Excellent multitasker quickly learns and masters new concepts. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Beauty Advisor

Sephora USA
04.2017 - Current
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained counter and display areas for cleanliness and organization.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Prioritized helping customers over completing other routine tasks in store.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Supported loss prevention goals by monitoring shopper behavior.

Dishwasher

Steak N Shake
02.2016 - 05.2017
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots often.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Paid close attention to instructions from supervisor to complete tasks on time.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Kept all dishes, utensils and glassware clean and rotated following safety standards.
  • Gently moved glassware, crystal and other delicate items to prevent breakage.
  • Volunteered to assist shake orders with washing cups and helping make during peak meal times after completing dishwashing duties.

Drive-Thru Cashier

Steak N Shake
02.2016 - 05.2017
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Resolved problems with orders quickly and offered refund or replacement.
  • Interacted professionally through clear communication with customers to promote positive patron experiences.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.

Server

Steak N Shake
02.2016 - 05.2017
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Cashier

Casyeys General Store
08.2012 - 01.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Maintained cash drawer of $Amount or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reviewed weekly sales ads and monitored price changes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Set up new sales displays each Timeframe.

Cook

Caseys General Stores Inc
04.2012 - 01.2017
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Education

General Education -

Unity High
Tolono, IL

Hair And Make Up

Tricoci University of Beauty Culture
Urbana, IL

Skills

  • Kitchen Equipment Use
  • Clearing Debris
  • Cleaning and Sanitizing
  • Time Management
  • Cleaning Procedures
  • Customer Needs Assessments
  • Dishwasher Operation
  • Janitorial Duties
  • Multitasking Abilities
  • Chemical Use
  • Kitchen Assistance
  • Stocking and Replenishing
  • Table Bussing
  • Performance Improvement
  • Health Code Requirements
  • Safety Awareness
  • Professional Relationships
  • Hazardous Chemical Handling
  • Sweeping and Mopping
  • Safety and Sanitation Standards
  • Restocking Skills
  • Table Cleaning and Arranging
  • Restock Shelves
  • Fragile Item Handling
  • Operate Dishwashing Equipment
  • Sanitization Protocols
  • Stack Clean Dishes
  • Trash Waste and Removal

Languages

English
Native or Bilingual

Timeline

Beauty Advisor

Sephora USA
04.2017 - Current

Dishwasher

Steak N Shake
02.2016 - 05.2017

Drive-Thru Cashier

Steak N Shake
02.2016 - 05.2017

Server

Steak N Shake
02.2016 - 05.2017

Cashier

Casyeys General Store
08.2012 - 01.2017

Cook

Caseys General Stores Inc
04.2012 - 01.2017

General Education -

Unity High

Hair And Make Up

Tricoci University of Beauty Culture
Alexis Adkins Bates