Alexis Aguayo
San Benito
Summary
Dynamic and compassionate Direct Care Worker at Southwest Key Programs, skilled in crisis intervention and patient care. Proven ability to enhance client well-being through effective communication and activity planning. Successfully fostered independence and emotional support, while ensuring safety compliance and meticulous documentation of client progress.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Care Worker
Southwest Key Programs- Casa Padre
Brownsville
04.2024 - 04.2025
- Encouraged socialization through recreational activities such as group outings and community events.
- Educated families on available resources that could enhance their quality of life.
- Assisted with client personal care needs to foster independence and well-being.
- Drove clients to doctors' appointments and social outings.
- Established trusting relationships with clients by being a reliable source of support.
- Ambulated individuals around home, public and medical locations.
- Adapted strategies depending on individual needs while adhering to established protocols.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Monitored client's well-being, safety and comfort under physician direction.
- Provided personal care to clients, such as bathing, grooming and toileting.
- Actively promoted positive behaviors among clients through reinforcement techniques.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Helped clients get in and out of beds and wheelchairs.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Used approved crisis intervention techniques in emergency situations.
- Improved resident and staff engagement through group activities.
- Accompanied or transported clients to appointments, errands and social activities.
Youth Care and Support Worker
BCFS Health And Human Services
Harlingen
08.2022 - 10.2023
- Supervised youth during leisure time activities both inside and outside the facility.
- Completed detailed documentation of sessions, patient notes and recommendations.
- Researched and developed program initiatives to better serve client population base.
- Collaborated with multidisciplinary teams to develop individualized treatment plans for each client.
- Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
- Developed relationships with local schools, law enforcement agencies and other social service providers to coordinate services for clients.
- Encouraged positive behavior changes through role modeling, reinforcement techniques and positive feedback.
- Participated in regular team meetings to discuss strategies for working with clients.
- Delivered treatments to improve client functionality and environmental adjustment.
- Documented child progress, reporting extreme changes in behavior.
- Implemented strategies for conflict resolution and peer mediation within youth groups.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Used calm, positive, and encouraging approach with youth.
- Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
- Adapted programs and activities to comply with health and safety guidelines and regulations.
- Helped youth victims of abuse by coordinating specialized therapy sessions.
- Ensured compliance with all applicable laws, regulations and policies governing care of minors.
- Modeled positive behavior for residents by providing leadership and positive interactions.
Provider
Santa Fe Home Care
Brownsville
05.2021 - 08.2022
- Reminded patients to take prescribed medications or nutritional supplements.
- Notified senior staff of patient emergencies to optimize outcomes.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Provided direct patient care and assistance to healthcare team members.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Helped create a safe environment by following infection control policies.
- Provided emotional support to patients and their families during difficult times.
- Assisted with patient admissions, discharges and transfers.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Recorded patient conditions and vital signs before and after medical operations.
Education
Some College (No Degree) - Nursing/ Criminal Justice
The University of Texas Rio Grande Valley
Edinburg, TXSkills
- Patient care
- Medication management
- Vital signs monitoring
- Crisis intervention
- Activity planning
- Documentation management
- Team collaboration
- Client documentation
- Patient transport
- Emotional support
- Behavior management
- Safety compliance
- Communication skills
- Conflict resolution
- Administrative tasks
- Analytical thinking
- Goal setting
Certification
- BLS Basic Life Support
- CPI Crisis Prevention Intervention
- Trauma and Form Care
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Direct Care Worker
Southwest Key Programs- Casa Padre
04.2024 - 04.2025
Youth Care and Support Worker
BCFS Health And Human Services
08.2022 - 10.2023
Provider
Santa Fe Home Care
05.2021 - 08.2022
Some College (No Degree) - Nursing/ Criminal Justice
The University of Texas Rio Grande Valley
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