Alexis Alcantar
Hillsboro
Summary
Results-oriented professional with expertise in operations and finance, seeking to contribute to a business management or administration team. Proven track record in personal banking, recognized for high productivity and effective problem-solving skills. Strong background in customer relationship management and financial advising, ensuring exceptional service delivery. Committed to continuous learning and development, with a focus on enhancing team operations and building collaborative relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate Personal Banker (SAFE)
Wells Fargo Bank, N.A.
Portland
11.2022 - Current
- Facilitate financial reviews to assess customer needs, and enhance service delivery.
- Assist customers with account maintenance while utilizing risk management techniques.
- Collaborate with team members to ensure precise execution of tasks and outreach initiatives.
- Communicate procedural updates and solutions to branch managers to improve operational effectiveness.
- Provided customer service by addressing inquiries and resolving issues efficiently.
Facility Associate, FBA Warehouse Operations
Amazon Warehouse
Detroit
01.2022 - 10.2022
- Ensured timely receipt of partner goods, achieving all inbound warehouse KPIs.
- Directed a team of 15 associates to resolve operational challenges, increasing customer satisfaction from 65% to 80%.
- Facilitated communication with warehouse leadership to address issues and recommend improvements.
- Maintained strong work ethic while supporting inbound operations, enhancing product accessibility insights..
Realtor
Omnistone Realty
West Bloom
09.2021 - 06.2022
- Compiled information on sales trends and developments through market research to enhance home portfolio.
- Prepared purchase agreements, deeds, leases, and other legal documents for real estate transactions.
- Guided clients through buying and selling processes, increasing client sign-ups significantly.
- Collaborated with team broker and leaders to exceed project requirements and client expectations.
Education
Bachelor of Arts - Business Technology And Analytics
Portland State University
PORTLAND, OR09-2024
Bachelor of Science - Finance
WAYNE STATE UNIVERSITY
DETROIT, MI10-2022
Skills
- Microsoft Office proficiency
- Bilingual communication
- Risk management
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Account management
- Branch operations
- Relationship building
Certification
Licensed Michigan Realtor, 06/01/24
Microsoft Excel, 11/2025
Purpose
Detail oriented and action driven individual, with a passion for always learning and developing new skills. I enjoy working and learning about real estate, finance, and entrepreneurship. I seek out opportunities where I can contribute towards having an impact on a company or team's operations, while building working relationships. I have often been sought out as someone who is a problem solver and given opportunities to manage teams. Seeking full time or part-time (co-op) to join business management/administration team, and bring my skills in operations & finance, while continuing to develop and grow within the company.
Languages
Spanish
Professional
Timeline
Associate Personal Banker (SAFE)
Wells Fargo Bank, N.A.
11.2022 - Current
Facility Associate, FBA Warehouse Operations
Amazon Warehouse
01.2022 - 10.2022
Realtor
Omnistone Realty
09.2021 - 06.2022
Bachelor of Arts - Business Technology And Analytics
Portland State University
Bachelor of Science - Finance
WAYNE STATE UNIVERSITY
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