ALEXIS ALEXANDER
Baytown,TX
Summary
A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to enhance the organizational brand.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Data Entry Clerk
Addison group
Houston, TX
11.2022 - 07.2024
- Utilized specialized software applications related to the job role.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Organized files according to established procedures for easy retrieval later on.
- Reviewed existing information for accuracy and made necessary corrections.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Maintained updated knowledge of industry trends related to data entry operations.
- Created spreadsheets to track data entries.
- Processed customer orders accurately and in a timely manner.
Delivery Driver/Trainer
AMAZON
Houston
11.2019 - 12.2021
- She is organized and focused on getting packages out within a 20-minute, high-volume time frame.
- They used handheld device to keep track of time, destinations, directions, specific customer notes, and to make phone calls to customer service.
- Lifted 50 lbs maximum.
- Always multitasked and stayed focused on package handling.
- Finished routes in 6-9 hours per day.
Pro Desk Specialist/Cashier/Guest Services
THE HOME DEPOT
Houston
04.2018 - 11.2019
- Portrayed excellent customer service skills to connect and interact with customers as a contractor specialist.
- Assisted customers with online orders through phone or face-to-face, purchases, returns, and refunds, and maintained high customer satisfaction.
- Upon arrival at the store, I organized heavy loads alphabetically and numerically.
- Assisted in developing strategies to increase customer satisfaction levels.
- Collaborated with marketing teams to develop promotional campaigns.
Medical Receptionist
Methodist Healthcare
Houston, TX
02.2015 - 07.2016
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying the accuracy of appointment times with providers.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs, and documenting chief complaints.
- Scheduled and followed up on patient appointments, collected and processed patient payments, and maintained patient files.
Customer Service Representative Lead (Seasonal)
Pirates Bay Waterpark
Baytown
06.2013 - 09.2015
- Established procedures and processes to assure regulatory compliance and evaluated facilities for improvement
- Developed and implemented safety programs and procedures to improve customer experience
- Resolved customer issues daily and maintained good customer relationships
- Organized large parties entering the waterpark and satisfied varying customer needs.
Education
Phlebotomy
Oquirrh Mountain Phlebotomy School
Houston 08-2024
Business Administration -
LEE COLLEGE
Baytown, TX08.2017
Biology -
TEXAS SOUTHERN UNIVERSITY
Houston, TX08.2015
Skills
- Multitasking
- Certified Trainer
- Time Management
- Organization
- Data Entry
- Communication
- Proficient Microsoft Office
- Delivery Driver Experience
- Inventory Control
- Communication Skills
- Verifying data accuracy
- Advanced clerical knowledge
- Meticulous attention to detail
- Document processing
- Data Accuracy
- Blood collection
- HIPAA Compliance
- Medical terminology knowledge
- Health Education
- Patient Care
- HIPAA
- Sanitation and sterilization
- Phlebotomy blood draws
- Paperwork Processing
- Specimen Preparation
Websites
Certification
- Phlebotomy
Languages
English
Full Professional
References
References available upon request.
Timeline
Data Entry Clerk
Addison group
11.2022 - 07.2024
Delivery Driver/Trainer
AMAZON
11.2019 - 12.2021
Pro Desk Specialist/Cashier/Guest Services
THE HOME DEPOT
04.2018 - 11.2019
Medical Receptionist
Methodist Healthcare
02.2015 - 07.2016
Customer Service Representative Lead (Seasonal)
Pirates Bay Waterpark
06.2013 - 09.2015
- Phlebotomy
Phlebotomy
Oquirrh Mountain Phlebotomy School
Business Administration -
LEE COLLEGE
Biology -
TEXAS SOUTHERN UNIVERSITY
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