Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Alexis Allen

Bladenboro,NC

Summary

A dedicated, hardworking employee with 6 years of progressively responsible customer service experience dealing with the public in many different settings. Have exceptional knowledge of operating systems necessary to perform duties and great organizational skills. Known for ability to work well with the public population and other employees. Seeking longtime employment with an honorable organization/company where there is the ability grow and expand knowledge.

Overview

5
5
years of professional experience

Work History

Studio Assistant

Lime Light Studios
04.2022 - Current
  • Placed orders for products through various vendors.
  • Packaged products and prepared products for pick up by clients.
  • Send emails to verify appointments.
  • Keep studio clean, tidy and organized.
  • Met with clients for product pickup at various times, during their availability.
  • Communicated thoroughly with my boss to obtain and understand any task that needed to be completed.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Collaborated with clients to create engaging photo albums.
  • Offered image proofs to help clients choose best photos from shoot.
  • Used image processing algorithms to reduce motion blur and enhance color, contrast and light range.

Front Desk Receptionist/Administrative Assistant

Campbell Ear Nose & Throat
08.2021 - 04.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Organized, maintained and updated information in computer databases.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Sorted, received, and distributed mail correspondence between departments and personnel.

Business Development Center Representative

Valley Auto World
03.2021 - 08.2021
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Developed business pipeline using cold and warm techniques.
  • Expanded business through effective network development, identifying new, and prospective clients.
  • Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
  • Communicated with leadership teams by spearheading regular meetings to discuss objectives.
  • Reviewed client concerns and recommended appropriate changes to supervisors.
  • Gathered, organized and input information into digital database.
  • Handle 80+ incoming and outgoing calls per day.

Waitress

Arnold's Restaurant
01.2021 - 04.2021
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Cashier and Cake Decorator

Burney's Sweets & More
09.2020 - 01.2021
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Express Lane Shopper

Harris Teeter
05.2020 - 10.2020
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Tracked substitutions and informed customers of changes.
  • Communicated with vendors to stay informed of new products and stock availability.
  • Recorded accurate and efficient records in customer database.

Receptionist

State Farm Insurance
08.2018 - 05.2020
  • Shared information about office hours, procedures, and requirements to resolve walk-up and telephone questions
  • Greeted guests promptly and consistently set professional tone with friendly assistance
  • Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions
  • Picked up, organized, and wiped down reception regularly to keep area professional and clean.
  • Handled credit card transactions and maintained sales and payments records accurately.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Organized, maintained and updated information in computer databases.

Cashier, Cake Decorator and Waitress

Burney's Sweets & More
03.2018 - 05.2020
  • Assisted customers with locating items, answering questions and providing direction and service
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.

Education

Associate of Applied Science - Medical Radiologic Technology

Cape Fear Community College
Wilmington, NC

Associate of Science -

Bladen Community College
Dublin, NC

High School Diploma -

East Bladen High School
Elizabethtown, NC
2020

Skills

  • Business Operations
  • Google Calendar
  • Administrative Duties
  • Customer Service
  • Data Collection
  • Multi-Line Telephone Systems
  • Legal Document Preparation
  • Office Supply Inventory Control
  • Making Appointments
  • Reception Desk Management
  • Call Answering and Routing
  • Visitor Check-In
  • Cleaning and Sanitizing
  • POS Systems Operations
  • Time Management Skills

Accomplishments

    High School Varsity Cheerleading Captain, Secretary of Key Club (Kiwanis), Member of Student Government Association, Member of Future Farmers of America, Member of PGC (a group of students selected by administration to accompany and mentor freshman entering high school.)

Additional Information

I manage my own specialty cake business to bring in extra income and display and reveal my talents.

Timeline

Studio Assistant

Lime Light Studios
04.2022 - Current

Front Desk Receptionist/Administrative Assistant

Campbell Ear Nose & Throat
08.2021 - 04.2022

Business Development Center Representative

Valley Auto World
03.2021 - 08.2021

Waitress

Arnold's Restaurant
01.2021 - 04.2021

Cashier and Cake Decorator

Burney's Sweets & More
09.2020 - 01.2021

Express Lane Shopper

Harris Teeter
05.2020 - 10.2020

Receptionist

State Farm Insurance
08.2018 - 05.2020

Cashier, Cake Decorator and Waitress

Burney's Sweets & More
03.2018 - 05.2020

Associate of Applied Science - Medical Radiologic Technology

Cape Fear Community College

Associate of Science -

Bladen Community College

High School Diploma -

East Bladen High School

Similar Profiles

CREATE PROFILE
Alexis Allen