Alexis Amezcua
San Jose,CA
Summary
I'm a Healthcare Protection Officer who is responsible for ensuring the safety and security of patients, staff, and visitors within healthcare facilities. Prior to this, I was a Residential Security Supervisor with a proven track record of over 2 years in residential and executive protection. I have played a pivotal role in developing emergency equipment, implementing robust security policies, and designing state-of-the-art security rooms for high profile Executive's residences. In recognition of my expertise, I earned a coveted spot on the Correctional Emergency Response Team (SWAT Team), where I effectively managed riots and prison escapes. With a background spanning over 6 years in customer service, I have cultivated a deep understanding of client satisfaction, working closely with Principals and clients from various companies. Furthermore, I possess exceptional communication skills, honed through extensive interaction with diverse individuals during my 2000+ hours of community service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Healthcare Protection Officer
Blackstone Consulting Inc
San Jose, CA
09.2023 - Current
- Managed and de-escalated conflicts or disturbances involving patients, staff, or visitors.
- Safely restrained patients using approved methods when verbal de-escalation was ineffective, preventing harm to the patient and medical staff.
Residential Security Advisor
Surefox
Mountain View, CA
04.2022 - Current
- Communicated with security team and clients using two-way radios, mobile phones and other technological devices.
- Responded quickly to incidents, assessed active situations for security concerns, and responded to emergency situations to assess and deflect issues.
Safety and Security Advisor RS- Asst. Team Lead
Surefox
Mountain View, CA
02.2023 - 06.2023
- Oversaw team of Residential security officers by creating and managing staff scheduling and performance evaluations, approved requested time off, and updated any and all reports.
- Established solid client base by identifying company resources, determining client risk factors and promoting solutions that alleviated risk potential.
Safety and Security Advisor EP Patrol
Surefox Consultant
Mountain View, CA
11.2021 - 04.2022
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Reported suspicious activities and persons to law enforcement.
Incident Commander/Supervisor SBO Blue Jay
Surefox Consultant
San Bruno, CA
04.2021 - 11.2021
- Answered alarms, inspected suspicious activities, monitored premises, and contacted law enforcement personnel to escalate crises.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
Corrections Lieutenant
Sanders Estes Unit
Venus, TX
02.2019 - 09.2019
- Assisted in restraining violent and unruly inmates.
- Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
- Completed daily work report sheets and delegated tasks to employees.
- Supervised 50+ employees and performance of tasks and managed 3000+ offenders.
Correctional Supervisor
Johnson County Correctional Facility
04.2018 - 02.2019
- Implemented defensive tactics and physical restraints to maintain safety and security of a Correctional facility.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Insurance Agent
People Helping People
06.2016 - 02.2018
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Aviation Boatswain's Mate Handler/Crash And Salvage
US Navy - PSD Afloat West
05.2012 - 10.2015
- Operated, maintained and performed organizational maintenance on ground-handling equipment used for moving and hoisting aircraft ashore and afloat
- Performed Crash rescue, fire fighting, crash removal and damage control duties in connection with launching and recovering of aircraft
Education
No Degree - Fire Technology
City College of San Francisco
San Francisco, CA12.2023
Skills
- Critical thinking
- De-escalation Techniques
- Weapons training
- Fire equipment knowledge
- Disaster preparedness
- High stress tolerance
- Organized
- Team player
- Problem solving
- Trained in defensive tactics
Affiliations
- California Department of Insurance License #0L03500
- Accident and Health Agent Life-Only Agent
- Correctional Emergency Response Team (C.E.R.T)
Certification
- First Aid/CPR Certified
- BSIS Security Guard Certification
- Sanders Estes Defense and De-Escalation Techniques (CARE)
- Correctional Emergency Response Team (C.E.R.T)
- California Department of Insurance License
Languages
Sign Language
Limited Working
Timeline
Healthcare Protection Officer
Blackstone Consulting Inc
09.2023 - Current
Safety and Security Advisor RS- Asst. Team Lead
Surefox
02.2023 - 06.2023
Residential Security Advisor
Surefox
04.2022 - Current
Safety and Security Advisor EP Patrol
Surefox Consultant
11.2021 - 04.2022
Incident Commander/Supervisor SBO Blue Jay
Surefox Consultant
04.2021 - 11.2021
Corrections Lieutenant
Sanders Estes Unit
02.2019 - 09.2019
Correctional Supervisor
Johnson County Correctional Facility
04.2018 - 02.2019
Insurance Agent
People Helping People
06.2016 - 02.2018
Aviation Boatswain's Mate Handler/Crash And Salvage
US Navy - PSD Afloat West
05.2012 - 10.2015
No Degree - Fire Technology
City College of San Francisco