Alexis Anastasia
Kenai,AK
Summary
Motivated professional with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination, and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment. Compassionate Medication Technician known for high productivity and efficient task completion. Skilled in medication administration, patient care, and safety protocols. Excelling in communication, empathy, and time management to enhance patient well-being and support team objectives. Currently an In-Home Health provider as well with uncertified LPN clinical setting in home nursing skills and implementation of those for over four to ten years with a Biomedical Science course provided to me by Helena High School as a student.
Overview
8
8
years of professional experience
Work History
In-Home Care Provider
TLC Care Services
Soldotna, AK
04.2022 - Current
- Ensured that all client rights were respected at all times while providing quality care in accordance with agency policies and procedures.
- Transported clients to medical appointments or therapy sessions as needed using own vehicle or public transportation methods.
- Responded promptly to emergency situations involving clients according to established protocols.
- Participated in team meetings to discuss client progress towards goals set out in the care plan.
- Collaborated with multidisciplinary team members to ensure coordination of client care plans.
- Provided companionship to elderly patients in their homes and assisted with daily tasks such as meal preparation, light housekeeping, shopping and errands.
- Provided emotional support to clients by listening to their concerns and offering encouragement when needed.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Maintained records of patient care, progress or problems to report and discuss observations.
- Implemented therapeutic interventions designed to increase overall level of functioning for each client.
- Helped clients with personal needs from exercise to bathing and personal grooming.
In-Home Care Provider
Always Caring
Soldotna, AK
05.2020 - 04.2022
- I have taken care of the exact same client for over four (4) years. My client switched companies from Always Caring to TLC Care Services in April 2022. I currently work at TLC - I am looking for another full-time to part-time position.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
- Maintained records of patient care, progress or problems to report and discuss observations.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Planned optimal meals based on established nutritional plans.
- Administered prescribed medications under direction from physician.
- Transported individuals to medical appointments and assisted with errands.
- Planned, prepared or served meals to patients according to prescribed diets.
- Documented patient status and reported changes in care needs.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
Front Desk Agent
The Hilton Garden Inn
Bozeman, MT
01.2020 - 04.2020
- I ended my position here because I moved to Alaska during the Covid-19 pandemic.
- Assisted with check-in and check-out procedures for guests.
- Stayed current on promotions, discounts, packages, and offers available at the hotel.
- Answered phones, responded to inquiries, and took messages.
- Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
- Managed cash drawer responsibly throughout shift.
- Scheduled reservations for groups and special events.
- Processed payments accurately and efficiently.
- Verified accuracy of room rates and other charges during check-in process.
- Inputted guest information into computer system accurately and securely.
Front Desk Agent
Days Hotel
Minneapolis, MN
07.2019 - 12.2019
- I opted to return back to school at Montana State University. I relocated, so I started an occupation at the Hilton Garden Inn rather. I put in a one to two month notice for each Front Desk Agent position when I found out my departure plans.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Generated daily reports detailing occupancy levels, revenue amounts.
- Assisted with check-in and check-out procedures for guests.
- Stayed current on promotions, discounts, packages, and offers available at the hotel.
- Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
- Managed cash drawer responsibly throughout shift.
- Kept accurate records of guest transactions.
- Scheduled reservations for groups and special events.
- Maintained cleanliness of lobby area at all times.
- Processed payments accurately and efficiently.
- Resolved customer complaints promptly and courteously.
- Inputted guest information into computer system accurately and securely.
- Addressed customer needs in a timely manner.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Provided information about hotel amenities, services, and local attractions.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Issued room keys and escort instructions to bellhops.
- Posted incidental charges to ledgers, manually or by using computers.
- Greeted, registered and assigned rooms to hotel or motel guests.
- Input and confirmed reservations for guests.
Medication Technician
The Village Senior Living
Missoula, MT
12.2016 - 05.2017
- Assisted with ordering, receiving, storing, preparing and delivering medications throughout the facility.
- Assisted in the preparation and delivery of medications to patients.
- Adhered to HIPAA regulations when handling confidential patient information.
- Observed and reported any changes in patient condition or behavior associated with medications.
- Ensured that all prescribed medications were taken as ordered by physician.
- Educated patients about their rights regarding access to their own medical information.
- Verified expiration dates on all medications prior to dispensing them.
- Maintained accurate records of all medication administered to residents.
- Received verbal orders from physicians and other healthcare providers regarding prescriptions and refills.
- Obtained, recorded and reported patient vital signs for medication administration.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Utilized electronic health record systems for entering medication orders and patient information.
- Verified patient information and documented medication administration accurately in patient charts.
- Promoted clean and sanitary environment by maintaining department equipment.
- Answered patient call signals and signal lights to determine patients' needs.
- First Aid procedures/implementation/dressing/documentation/reports/wound dressings also
- AED and First Aid Training
Education
Bachelor of Arts - Media Arts/Entertainment Management
The University of Montana
Missoula, MT12-2026
Bachelor of Science - Psychology
Montana State University - Bozeman
Bozeman, MT12-2025
Skills
- Vital signs monitoring
- Diabetes management
- Observational skills
- Meal Preparation
- Dementia Care
- HIPAA Compliance
- Behavioral Management
- Basic Housekeeping
- Medication and Appointment Reminders
- Strong Ethics with an extremely hard work ethic
- Records Management
- Patient Care
- Heavy Lifting
- First aid and safety
- Multitasking and Organization
- Cleaning and Organizational skills clearly defined
- Kindness and Compassion
- Intermediate to Advanced Computer Skills
- PowerPoint, Opera, Linguistics Knowledge
- OPERA systems database comprehension understanding
- Medication Administration
- PPE Usage
- Client Transportation
- Client documentation
- Problem-Solving
- Privacy and confidentiality
- Wound Care
- Electronic Charting
- Medical Terminology
- Health Education
- Supply Restocking
- Clinical Documentation
- Responding to emergencies
- Analytical Thinking
- Professionalism
- Interpersonal Skills
- Team Collaboration
- Time Management
- Infection control procedures
- Emotional Intelligence
- Goal Setting
- Adaptability
- Microsoft Office
- Customer Service
- Office Organization
- File Management
- Data Entry
- Guest Registration
- Cash Handling
- Hospitality services
- Administrative Skills
- Reliability
- Phone and Email Etiquette
- Active Listening
Affiliations
- Outdoors Photography
- Hiking, Yoga
- Healthy Individual
Timeline
In-Home Care Provider
TLC Care Services
04.2022 - Current
In-Home Care Provider
Always Caring
05.2020 - 04.2022
Front Desk Agent
The Hilton Garden Inn
01.2020 - 04.2020
Front Desk Agent
Days Hotel
07.2019 - 12.2019
Medication Technician
The Village Senior Living
12.2016 - 05.2017
Bachelor of Arts - Media Arts/Entertainment Management
The University of Montana
Bachelor of Science - Psychology
Montana State University - Bozeman