Alexis Ancheta
Rock Hill,SC
Summary
Adept at enhancing operational efficiency and accuracy, I leveraged mechanical skills and a keen eye for safety at the Local Government Unit. My expertise in route planning and data recording significantly improved customer satisfaction and reduced service call-backs, showcasing my ability to deliver results through meticulous attention to detail and proactive problem-solving.
Overview
15
15
years of professional experience
Work History
Water Meter Reader/Collector and Pump Operator
Local Government Unit
Sta. Praxedes, Cagayan, Philippines
07.2012 - 07.2022
- Contributed to data accuracy by verifying meter numbers against assigned customer accounts before inputting readings into the centralized database.
- Assisted in training new hires on proper techniques and protocols for efficient water meter reading operations.
- Demonstrated strong attention to detail while investigating irregularities in water consumption patterns or potential equipment malfunctions.
- Enhanced operational efficiency by diligently inspecting meters for leaks, defects, and tampering.
- Facilitated consistency across teams by attending routine meetings focused on process improvements, best practices sharing, and relevant updates from management.
- Improved customer satisfaction by accurately recording water meter readings and promptly reporting discrepancies.
Cable Installation Technician
Local Government Unit
Sta. Praxedes, Cagayan, Philippines
07.2007 - 07.2012
- Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
- Installed TV cable lines between outside underground or pole lines and residential and commercial buildings.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
Education
Bachelor of Science - Industrial Technology
Mariano Marcos State University
Laoag City04.2002
Skills
- Mechanical skills
- Safety awareness
- Route Planning
- Data Recording
Timeline
Water Meter Reader/Collector and Pump Operator
Local Government Unit
07.2012 - 07.2022
Cable Installation Technician
Local Government Unit
07.2007 - 07.2012
Bachelor of Science - Industrial Technology
Mariano Marcos State University