Alexis M. Andrade
Summary
Detail-oriented with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Finance Sales Administration
Diamond Motor Cars Inc.
08.2020 - 06.2021
- Prepared documentation for financing, proof of income, down payment, proof insurance, DMV services including correspondence, memos, drafts and emails.
- Provided pricing and interest rates.
- Created weekly effective organizational systems for reports, agendas, contracts and records.
- Referred customers to various services by evaluating needs and providing recommendations.
- Managed financing approvals
Cashier/Hardware Associate/Customer Service and Returns
The Home Depot
03.2017 - 08.2020
- Delivered technical sales presentations to prospects and presented benefits and value of products, increasing sales
- Promote loyalty and satisfaction.
- Processed POS transactions, including checks, cash and credit purchases or returns
- Mentored new team members
- Reviewed weekly sales circulars and monitored price changes.
- Energized and motivated in performing sales.
Sr. Electronic Banking Specialist
Royal Business Bank
08.2021 - Current
- Maintained excellent client relations
- Increased customer satisfaction by providing personalized banking solutions and exceptional service.
- Implemented effective fraud detection measures that significantly reduced instances of financial crime within the institution.
- Enhanced staff performance with comprehensive training programs focused on product knowledge and customer service skills.
- Improved operational efficiency by automating manual tasks through the implementation of advanced software systems.
- Analyzed data trends to identify opportunities for improvement in operational performance metrics.
Education
No Degree - Business Administration
Cal State Los Angeles
Los Angeles, CAAssociate of Science - Business Administration
Cerritos College
Norwalk, CA06.2022
Associate of Science - Architecture
Long Beach City College
Long Beach, CA06.2022
High School Diploma -
Carson High School
Carson, CA06.2015
Skills
- Freehand Sketching
- Landscape Architecture
- Design software
- Microsoft Outlook, Word, PowerPoint and Excel
- Dealer Center
- PC Literate
- Strong communication and service skills
- Detailed-Oriented
- Quick Assist
- Bank operation and regulations
- Software installation and troubleshoot
Timeline
Sr. Electronic Banking Specialist
Royal Business Bank
08.2021 - Current
Finance Sales Administration
Diamond Motor Cars Inc.
08.2020 - 06.2021
Cashier/Hardware Associate/Customer Service and Returns
The Home Depot
03.2017 - 08.2020
No Degree - Business Administration
Cal State Los Angeles
Associate of Science - Business Administration
Cerritos College
Associate of Science - Architecture
Long Beach City College
High School Diploma -
Carson High School
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