Alexis Andrews
Statesboro,GA
Summary
- Proficient in customer service with a strong ability to multitask and manage time efficiently. Passionate about creating positive customer interactions and ensuring memorable experiences. Enthusiastic learner ready to apply theoretical knowledge in real-world scenarios, contributing effectively to team dynamics and project success.
Overview
3
3
years of professional experience
Work History
Internship
Ogeechee Technical College
Statesboro, USA
2023.05 - 2023.07
- Maintained accurate records of activities throughout internship duration.
- Identified customer needs promptly and efficiently.
- Cultivated positive relationships with staff and management.
- Collaborated with engineering team to coordinate multi-technician projects on site.
- Explained available services to customers and resolved technical inquiries.
- Managed inventory of supplies for future installations and repairs.
- Performed cable systems maintenance, troubleshooting signal strength issues.
- Replaced defective components in cable systems as necessary.
Retail Sales Consultant
AT&T
Pooler, USA
2020.09 - 2021.06
- Facilitated stock replenishment for shelves and displays to maximize merchandise availability.
- Provided detailed product knowledge on features and benefits to inform purchasing decisions.
- Executed daily opening and closing procedures, ensuring precise cash management.
- Processed online orders for delivery or pickup, enhancing customer convenience.
- Maintained professionalism while greeting customers to establish a welcoming atmosphere.
- Utilized problem-solving skills to efficiently resolve customer issues.
- Supported team members during peak traffic periods, promoting collaboration.
Education
Associate of Applied Science - Information Technology
Ogeechee Technical College
Statesboro, GA2025-05
Skills
- Customer service
- Technical support
- Problem solving
- Network troubleshooting
- Inventory management
- Multitasking and organization
- Fast learner
- Problem-solving
Timeline
Internship
Ogeechee Technical College
2023.05 - 2023.07
Retail Sales Consultant
AT&T
2020.09 - 2021.06
Associate of Applied Science - Information Technology
Ogeechee Technical College