Alexis Anzaldua
Wayland,MI
Summary
Experienced professional with a diverse background in legal, retail, property management, office administration, insurance claims, and cosmetology. Skilled in team leadership, customer relations, and managing daily operations. Adept at drafting legal documents, managing court schedules, and supporting case preparation as a Paralegal. Experienced in sales, inventory control, and team development as a Retail Store Manager. Proficient in lease negotiations, tenant relations, and property maintenance as a Property Manager. Strong administrative expertise in office management and regulatory compliance in insurance claims. Self-employed Cosmetologist with a focus on customer retention and business management. Known for leadership, problem-solving, and optimizing operations to deliver exceptional service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Licensed Cosmetologist
Freelance Hair Stylist & Beauty Consultant
, Michigan
10.2009 - Current
- Stylist with over a decade of success in providing high-quality hair care services, including cutting, coloring, styling, and treatments tailored to client needs
- Skilled in customer service, client retention, and salon operations, ensuring a welcoming and professional environment
- Strong background in business management, including appointment scheduling, inventory control, and compliance with state regulations
- Passionate about staying up to date with industry trends and techniques to deliver exceptional results
- Experienced in marketing services and growing clientele through referrals and social media engagement
- Dedicated to providing outstanding service, fostering long-term client relationships, and maintaining high standards in salon management
Paralegal - Temporary
Bleakley, Cypher, Parent, Warren & Quinn
Grand Rapids, MI
09.2024 - 01.2025
- Prepared legal documents and correspondence for workers' compensation insurance defense cases
- Conducted legal research and supported attorneys with case strategy and trial preparation
- Communicated with clients, adjusters, and opposing counsel to gather and exchange necessary case information
- Managed case files, ensuring that all documents were accurately filed and deadlines were consistently met
Paralegal/ Office Manager - Temporary
Eyestone Law Offices
Grandville, MI
02.2024 - 06.2024
- Drafted routine legal documents such as pleadings, motions, and affidavits, significantly reducing the attorneys' workload
- Managed the scheduling of court calendars and deadlines, ensuring that the firm's operations ran smoothly
- Organized and maintained legal documents, files, and correspondence
- Assisted counsel by preparing answers and providing necessary documentation for discovery requests, contributing to the overall efficiency of the firm
Store Manager
Windsor
Grandville, MI
02.2023 - 02.2024
- Managed daily store operations, including sales, inventory control, and customer service, ensuring a seamless shopping experience and increased revenue
- Led and motivated a team of employees by providing training, performance evaluations, and goal setting to enhance productivity and customer satisfaction
- Developed and implemented merchandising strategies to optimize product placement, drive sales, and improve overall store aesthetics
- Maintained financial oversight by managing budgets, tracking expenses, and analyzing sales reports to maximize profitability
- Ensured compliance with company policies and industry regulations, handling loss prevention measures and inventory shrinkage reduction
- Fostered a positive work environment by resolving conflicts, addressing employee concerns, and enhancing team collaboration
- Consistently met and exceeded sales targets through strategic planning, customer engagement, and exceptional leadership
Paralegal - Temporary
Barnet G. Levine
Remote
01.2023 - 02.2024
- Prepared comprehensive trial materials, ensuring cases were well-prepared for court proceedings
- Supported attorneys during trials by organizing exhibits, taking notes on witness testimony, and coordinating logistics in the courtroom
- Managed family law documents, including wills, separation agreements, and powers of attorney
- Played a key role in reducing errors in document production by meticulously proofreading legal drafts before submission, ensuring accuracy and consistency
Lead Insurance Claims Specialist
Farmers Insurance Group
Remote
01.2021 - 01.2023
- Managed a high volume of claims by effectively prioritizing tasks and maintaining excellent organizational skills
- Enhanced customer satisfaction through timely communication, empathy, and clear explanations of claim outcomes
- Developed strong relationships with external partners, including adjusters, legal counsel, and medical professionals, to facilitate efficient claim resolution
- Applied critical thinking, negotiation skills, and in-depth knowledge of insurance policies to settle complex claims fairly and in compliance with company standards
Paralegal - Insurance Defense - Temporary
Grover Lewis Johnson
Grandville, MI
07.2021 - 12.2021
- Drafted routine legal documents such as pleadings, motions, and affidavits, reducing the attorneys' workload
- Managed the scheduling of court calendars and deadlines to ensure the firm's operations ran efficiently
- Organized and maintained legal documents, files, and correspondence, ensuring everything was properly filed and easily accessible
- Assisted counsel by preparing answers and providing necessary documentation for discovery requests, contributing to the smooth progression of cases
Paralegal - Temporary
Wheeler Upham, P.C.
Grand Rapids, MI
05.2021 - 07.2021
- Drafted routine legal documents such as pleadings, motions, and affidavits, which helped reduce the attorneys' workload
- Managed the scheduling of court calendars and deadlines, ensuring that operations ran efficiently
- Responsible for organizing and maintaining legal documents, files, and correspondence, ensuring all materials were properly filed and readily available
- Assisted counsel by preparing answers and providing necessary documentation for discovery requests, supporting the overall progress of cases
Senior Claims Specialist
Jackson National Life Insurance Company
East Lansing, MI
07.2019 - 01.2021
- Started off in office and switched to fully remote, where I streamlined claims processing by implementing efficient workflow procedures and prioritizing high-impact cases
- Developed strong relationships with external partners such as healthcare providers, attorneys, and law enforcement agencies to facilitate effective claim handling
- Maintained compliance with regulatory requirements by diligently documenting all claim activities
- Boosted customer satisfaction ratings by providing prompt responses to inquiries and resolving issues in a timely manner, ensuring that all claims were handled fairly and accurately
Property Manager
Abercorn Pointe Apartments
Savannah, GA
09.2016 - 01.2018
- Overseen daily operations, tenant relations, and financial management
- Skilled in lease negotiation, rent collection, and budgeting to ensure the financial health of properties
- Adept at coordinating property maintenance, managing vendor contracts, and ensuring compliance with legal regulations, including fair housing laws and eviction procedures
- Proficient in using property management software such as Yardi, AppFolio, and Buildium to streamline operations, track leases, and manage financial records
- Excellent communicator with strong problem-solving abilities, dedicated to resolving tenant concerns, fostering positive relationships, and maintaining high occupancy rates
- Highly organized and detail-oriented, with proven leadership skills that contribute to efficient property management and long-term value optimization
Paralegal/Office Manager
William R. Weise & Christie Ferguson Law Offices
Charlotte, MI
02.2015 - 07.2016
- Assisted with both criminal and family law cases by drafting pleadings, motions, and affidavits
- Managed court calendars and deadlines to ensure the smooth progression of cases
- Responsible for organizing and maintaining legal documents, files, and correspondence, ensuring everything was properly filed and accessible
- Supported counsel in preparing answers and providing necessary documentation for discovery requests, contributing to the efficient handling of legal matters
Education
Associate's Degree - Paralegal Studies
Lansing Community College
05.2016
Degree - Cosmetology
Douglas J Aveda Institute
10.2009
Skills
- Drafting legal documents
- Managing case schedules
- Discovery support
- Adobe Acrobat
- Negotiating leases
- Tenant relations
- Yardi property management software
- Insurance claims
- Financial management
- Processing claims
- Assessing risks
- Regulatory compliance
- Budgeting
- Accounts payable
- Financial reporting
- QuickBooks
Certification
- Paralegal Certificate, 05/01/16, Present
- Legal Secretary Certification, 12/01/15, Present
- Cosmetology License, 01/01/09, Present
Timeline
Paralegal - Temporary
Bleakley, Cypher, Parent, Warren & Quinn
09.2024 - 01.2025
Paralegal/ Office Manager - Temporary
Eyestone Law Offices
02.2024 - 06.2024
Store Manager
Windsor
02.2023 - 02.2024
Paralegal - Temporary
Barnet G. Levine
01.2023 - 02.2024
Paralegal - Insurance Defense - Temporary
Grover Lewis Johnson
07.2021 - 12.2021
Paralegal - Temporary
Wheeler Upham, P.C.
05.2021 - 07.2021
Lead Insurance Claims Specialist
Farmers Insurance Group
01.2021 - 01.2023
Senior Claims Specialist
Jackson National Life Insurance Company
07.2019 - 01.2021
Property Manager
Abercorn Pointe Apartments
09.2016 - 01.2018
Paralegal/Office Manager
William R. Weise & Christie Ferguson Law Offices
02.2015 - 07.2016
Licensed Cosmetologist
Freelance Hair Stylist & Beauty Consultant
10.2009 - Current
Associate's Degree - Paralegal Studies
Lansing Community College
Degree - Cosmetology
Douglas J Aveda Institute