Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
15
15
years of professional experience
Work History
Office Manager
Mike’s Audio
06.2024 - 11.2024
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Reconciled accounts against statements, supporting accurate balances and histories
Accounts payable processes including invoice review and payment processing
Dispatcher
Hugg and Hall Equipment
08.2022 - 01.2024
Confirmed organization and proper sequence of loads delivered to maximize efficiency
Adjusted routes to account for traffic congestion, road closures, or accidents
Implemented new dispatch procedures to improve response times and overall productivity
Maintained accurate records of driver assignments, routes, and schedules
Maintained customer expectations of sourcing and on-time delivery
Accounting Assistant
Air Side Equipment
02.2021 - 07.2022
Reconciled accounts against statements, supporting accurate balances and histories
Backed up accounting work with professional business correspondence and reports
Filed tax documents as required by local, state, or federal regulations
Maintained accurate vendor files for easy access and reference
Minimized errors and compliance issues with consistent application of GAAP standards
Assisted with accounts payable processes, including invoice review and payment processing
Assistant Accounting Manager
Valentine Mechanical Services
08.2017 - 07.2019
Managed and oversaw daily accounting operations
Coordinated monthly, quarterly, and annual closing processes
Reduced account delinquency, coordinated collection efforts and built rapport to facilitate open communication and consistent payment status
Supported month-end general ledger close activities by completing necessary journal entries
Guided A/P and A/R functions and tracked payments to vendors and suppliers
Maintained knowledge of changing tax, operational and employer laws
Developed efficient routing plans for drivers to optimize deliveries and minimize transportation costs
Prepared schedules and payroll for smooth team operations
Tracked truck positions and progress against delivery route plans
Assistant Branch Manager
V's Financial Services
01.2010 - 08.2017
Established strong relationships with clients to drive customer loyalty
Implemented security measures to protect sensitive information and assets
Maintained and developed relationships with business customers
Managed daily operations to ensure smooth functioning of branch
Oversaw budgeting, expense control and account management to support financial functions
Identified opportunities to deepen relationships, increase client acquisition and improve service levels
History/Social Studies Instructor at Helix Mentorship STEAM Academy Business ParkHistory/Social Studies Instructor at Helix Mentorship STEAM Academy Business Park