Alexis Arce
Waddell,AZ
Summary
Experience in law enforcement—administrative professional with over 11 years in victim advocacy, investigations support, and records management. Proven expertise in maintaining accurate records, ensuring compliance with legal requirements, and fostering collaborative relationships with law enforcement, courts, and prosecutors. Recognized for attention to detail, organizational skills, and a commitment to upholding confidentiality and data integrity.
Overview
12
12
years of professional experience
Work History
Victim Advocate
City of El Mirage-Police Department
05.2022 - Current
- Provide crisis intervention and support to crime victims monthly.
- Assist victims with obtaining Orders of Protection, Injunction Against Harassment, and Victim Impact Statements
- Advocate for victims' rights during court proceedings, ensuring that their voices were heard throughout the legal process.
- Explain victim rights, provide resources (shelters/counseling), safety planning, investigative and criminal justice procedures, and coordinating referrals to various agencies.
- Advocate for victims' rights during court proceedings, ensuring that their voices were heard throughout the legal process.
- Maintain accurate records, prepare legal forms, and assist with documentation
Administrative Assistant Senior
City of El Mirage-Police Department
01.2017 - 08.2022
- Answered multi-line phone system, routing calls, delivering messages to detectives
- Maintained compliance and records systems, created reports, and tracked cases
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Performed frequent quality control checks of Sex Offender records to ensure accuracy.
- Conducted background checks, risk assessments, and offender interviews.
- Prepared complex and confidential data entry and reports for the Investigation Bureau for internal and external use.
- Review and update monthly investigation status report with Maricopa County Sheriff’s office, Detectives, Detective Sergeant, and Lieutenants.
Administrative Assistant
Maricopa County Sheriff’s Office
11.2015 - 01.2017
- Maintained personnel files and databases; prepared reports, forms, and correspondence
- Delivered excellent customer service through prompt responses to client inquiries and addressing concerns effectively.
- Created and maintained court case correspondence tracking spreadsheets.
- Schedule and coordinate calendar activity i.e. conference room availability or reservations using Outlook, prepare meeting agendas, and minutes.
- Assisted with monitoring and preparation of budget data.
- Provided cross-functional support to various internal departments and other law enforcement entities
- Ensured accurate bates stamping on all documents for attorneys and unit.
- Researched and analyzed polices and practices operating under a consent decree.
Office Assistant Specialized
Maricopa County Sheriff’s Office
06.2014 - 11.2015
- Reviewed and edited documents for completeness, clarity, and accuracy before routing for further action.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Trained new staff in job responsibilities, software applications, and procedural updates
- Sort and route inter-office and USPS mail to the appropriate department/division
- Prepared and edited documents to produce precise, accurate and professional communication.
- Provide administrative support to the Sheriff and high-level executive staff.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Office Assistant
Maricopa County Sheriff’s Office
09.2013 - 06.2014
- Supported daily operations for inmate services and canteen processing
- Performed data entry, inventory management, and frontline communication
- Maintained clerical operations including supply management, document handling, and filling communications.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Sorted and distributed incoming and outgoing mail to appropriate personnel.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Education
M.A. of Science - Forensic Psychology
Grand Canyon University
Phoenix, AZ10.2022
B.A. of Science - Justice Studies
Grand Canyon University
Phoenix, AZ06.2021
A.A. - Administration of Justice
Estrella Mountain Community College
Avondale, AZ12.2019
Certificate of Completion (CCL) - Administration of Justice
Estrella Mountain Community College
Avondale, AZ12.2019
High School Diploma -
Bourgade Catholic High School
Phoenix, AZ05.2011
Skills
- Records & Data Management
- Compliance with Criminal Justice Procedures & regulations
- Quality control and Auditing of records
- Confidential Document Handling
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Crisis Intervention & Victim Advocacy
- Strong written & verbal communication
- Office & Administrative Management
- Criminal law
- Documentation and reporting
- Case management
Timeline
Victim Advocate
City of El Mirage-Police Department
05.2022 - Current
Administrative Assistant Senior
City of El Mirage-Police Department
01.2017 - 08.2022
Administrative Assistant
Maricopa County Sheriff’s Office
11.2015 - 01.2017
Office Assistant Specialized
Maricopa County Sheriff’s Office
06.2014 - 11.2015
Office Assistant
Maricopa County Sheriff’s Office
09.2013 - 06.2014
M.A. of Science - Forensic Psychology
Grand Canyon University
B.A. of Science - Justice Studies
Grand Canyon University
A.A. - Administration of Justice
Estrella Mountain Community College
Certificate of Completion (CCL) - Administration of Justice
Estrella Mountain Community College
High School Diploma -
Bourgade Catholic High School
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