Systematic Administrative Assistant with 3 years of experience in fast-paced office settings. Hardworking team-player with expertise, completing various clerical tasks and offering staff support. Responsible, punctual and productive. Professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Senior Operations Administrator
National Parcel Logistics
Jessup, MD
12.2019 - Current
Handle high-volume paperwork and collaborate with shipping department to resolve invoicing and shipping problems.
Generate, distribute and file copies of all billing paperwork.
Document received materials into SharePoint system.
Prepare FedEx/UPS bill of lading and call for later pick up or drop off.
Identify problems and demonstrate use of own initiative to implement appropriate solutions.
Manage freight reports to be accurate and up to date.
Work with upper management to complete complex projects on tight budgets within specific timelines.
Oversaw workforce management planning, volume predictions and capacity planning.
Trained and guided over 20 team members to maintain high productivity and performance metrics.
Drafted invoices for completed work.
Communicated with customers daily about freight movements and delivery timetables.
Final Document Administrator
Homeside Financial LLC
Columbia, MD
04.2019 - 12.2019
Filed completed loan applications.
Consulted with outside vendors to identify and resolve loan closing issues.
Reviewed and validated details of loan applications and closing documentation.
Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
Set up, stored and updated customer files, department records and regulatory paperwork.
Produced and submitted completed loan packages to title and escrow professionals.
Organized, sorted nearly and checked mortgage input data against original documents.
Completed data entry tasks with accuracy and efficiency.
Obtained scanned nearly 300 records daily and uploaded into database.
Sales Specialist
Skechers USA Inc
Columbia, MD
08.2017 - 07.2020
Responsible for logging incoming and outgoing shipments.
Responsible for meeting and exceeding sales goals.
Directly interact with customers to ensure their needs are met.
Responsible for maintaining store to uphold rigorous corporate standards.
Trained fellow associates and acted as peer leader.