Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexis Arias

Perris,CA

Summary

Dedicated Clerk with 5 years of experience in administrative offices. Superb attention to detail and multitasking talents.

Overview

4
4
years of professional experience

Work History

Administrative Clerk

PerTronix
10.2021 - 06.2022
  • Entered data into system and updated customer contacts with information to keep records current.
  • Created and updated records and files to maintain document compliance.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Input data and processed system change to generate accurate reports.

Call Center Agent

Starcrest Products Of California
02.2020 - 08.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Responded to customer calls and emails to answer questions about products and services.
  • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.

BDC Service Representative

Pacific Auto Center
07.2019 - 12.2019
  • Achieved high level of customer service by assisting customers and assessing needs.
  • Answered incoming customer calls to solve problems, enter orders and complete follow-up procedures.
  • Assisted in resolving customer issues by competently responding to both internal and external customer requests.
  • Provided exceptional service with knowledge of products and services.

Front Desk Receptionist

Fitness 19
09.2018 - 07.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Greeter

Moss Brothers Dodge
12.2017 - 04.2018
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Acted as first point of contact for visiting clients and customers.
  • Answered customer questions and pointed individuals in right directions.
  • Provided friendly, attentive service throughout peak times for responsive customer care.

Education

High School Diploma -

Val Verde High
Perris, CA
05.2017

Skills

  • Word Processing
  • Materials Organization
  • Administrative and Clerical Support
  • Wire Transfer
  • Clerical Support
  • Outgoing Mail Preparation

Languages

Spanish
Native or Bilingual

Timeline

Administrative Clerk

PerTronix
10.2021 - 06.2022

Call Center Agent

Starcrest Products Of California
02.2020 - 08.2020

BDC Service Representative

Pacific Auto Center
07.2019 - 12.2019

Front Desk Receptionist

Fitness 19
09.2018 - 07.2019

Greeter

Moss Brothers Dodge
12.2017 - 04.2018

High School Diploma -

Val Verde High

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Alexis Arias