Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexis Arias

Perris,CA

Summary

Dedicated Clerk with 5 years of experience in administrative offices. Superb attention to detail and multitasking talents. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Clerical Associate

DHL Supply Chain/ STAFFMARK
10.2023 - 02.2024
  • Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
  • Assisted drivers with packing slips, bills of lading and invoices.
  • Maintained office supplies, distributed mail and processed invoices
  • Updated employee files with new details such as changes in address or salary levels.
  • Enhanced overall payroll efficiency through continuous improvements in systems and processes.

Administrative Clerk

PerTronix
10.2021 - 06.2022
  • Entered data into system and updated customer contacts with information to keep records current.
  • Created and updated records and files to maintain document compliance.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Input data and processed system change to generate accurate reports.

Call Center Agent

Starcrest Products Of California
02.2020 - 08.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Responded to customer calls and emails to answer questions about products and services.
  • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.

BDC Service Representative

Pacific Auto Center
07.2019 - 01.2020
  • Achieved high level of customer service by assisting customers and assessing needs.
  • Answered incoming customer calls to solve problems, enter orders and complete follow-up procedures.
  • Assisted in resolving customer issues by competently responding to both internal and external customer requests.
  • Provided exceptional service with knowledge of products and services.

Front Desk Receptionist

Fitness 19
09.2018 - 07.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Education

High School Diploma -

Val Verde High
05.2017

High School - Military Prep

Sunburst Youth Academy
07.2015

Skills

  • Database Administration
  • Supply Ordering
  • Appointment Scheduling
  • Clerical Support
  • Customer Follow-Up
  • Database Entry
  • Call Transfers
  • Customer Service

Certification

  • Senate Certificate of Recognition
  • Student of the Week
  • Certificate of Congressional Recognition

Timeline

Clerical Associate

DHL Supply Chain/ STAFFMARK
10.2023 - 02.2024

Administrative Clerk

PerTronix
10.2021 - 06.2022

Call Center Agent

Starcrest Products Of California
02.2020 - 08.2020

BDC Service Representative

Pacific Auto Center
07.2019 - 01.2020

Front Desk Receptionist

Fitness 19
09.2018 - 07.2019

High School Diploma -

Val Verde High

High School - Military Prep

Sunburst Youth Academy

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Alexis Arias