Alexis Austin
Sachse,TX
Summary
People oriented and success driven professional with 7+ years of customer service and management skills. Extremely responsible, driven and passionate in any role. Seeking to gain experience and skills in a positive, productive and upbeat work environment. Bachelor's degree in Public Relations.
Overview
7
7
years of professional experience
Work History
Credit Consultant
700 Credit Repair
06.2021 - Current
- Make decisions and recommendations about extending lines of credit.
- Conduct financial review of customer lines of credit by assessing financials and initiating credit application reviews.
- Perform credit reviews to assess financial conditions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Manager
Morphe Brushes & Cosmetics
09.2019 - 06.2021
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Liaised with store manager to set up visually appealing layout for store merchandise.
- Coordinated with participating vendors during event planning.
Advisor/Consultant
Ulta Beauty
08.2015 - 05.2019
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Educated staff on organizational mission and goals to help employees achieve success.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Worked closely with multiple different brand vendors to help curate events.
Education
Bachelor of Arts - Public Relations
Texas Tech University
Lubbock, TX05.2019
Skills
- Excellent verbal and written communications skills
- Diligent and organized
- Team player
- Extremely personable
- Consistent and reliable
- Customer service skills
Timeline
Credit Consultant
700 Credit Repair
06.2021 - Current
Manager
Morphe Brushes & Cosmetics
09.2019 - 06.2021
Advisor/Consultant
Ulta Beauty
08.2015 - 05.2019
Bachelor of Arts - Public Relations
Texas Tech University
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