Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexis Austin

Sumter,SC

Summary

Detail-oriented Data Analyst with a proven track record of leveraging meticulous attention to detail to extract actionable insights from complex datasets. Proficient in data collection, analysis, and visualization techniques, I excel in identifying patterns and trends to drive strategic decision-making. My strong time management skills allow me to effectively prioritize tasks and meet deadlines, ensuring projects are completed with precision and efficiency. Seeking to contribute my expertise in data analysis to a dynamic team committed to achieving organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

DATA ANALYST

Provalus
Sumter
01.2023 - 02.2024
  • Managed 100+ SLA documents, ensuring they aligned with business goals for optimized service delivery
  • Extracted and analyzed data from Dynatrace and Splunk, uncovering valuable performance trends and enhancements
  • Ensured data accuracy and compliance through rigorous quality assurance checks
  • Ability to analyze data and make decisions based on the information collected
  • Analyzed quality data and trends to identify root causes of defects and implemented effective solutions to prevent recurrence
  • Used salesforce.

JUNIOR DATA ANALYST

Accenture
01.2020 - 09.2022
  • Achieved a 30% reduction in average issue resolution time by implementing streamlined data quality issue tracking and escalation processes
  • Ensured Data integrity, generated custom reports to support management,use time management skills to organized data focus
  • Accurately and efficiently entered alphanumeric and numerical data into the company's database
  • Analyze reports to ensure accuracy, quality while tracking and verifying reporting statistics
  • Attained over a 90% quality average in maintaining data organization and integrity, following established protocols and guidelines

Education

Bachelor of Science -

DeVry University
Villa Park, IL
04-2026

Skills

  • Quality Assurance
  • Controls Issue Resolution
  • Project Management
  • ServiceNow
  • Data Quality Assurance Processes
  • Product Development
  • Business Management
  • SQL
  • Clear And Concise Communication
  • Microsoft Power BI
  • Time Management
  • Risk Management
  • Salesforces
  • Excel
  • Accuracy and Precision

Certification

Introduction and Foundations to Project Management

Timeline

DATA ANALYST

Provalus
01.2023 - 02.2024

JUNIOR DATA ANALYST

Accenture
01.2020 - 09.2022

Bachelor of Science -

DeVry University
Alexis Austin