Alexis Austin
Sumter,SC
Summary
Detail-oriented Data Analyst with a proven track record of leveraging meticulous attention to detail to extract actionable insights from complex datasets. Proficient in data collection, analysis, and visualization techniques, I excel in identifying patterns and trends to drive strategic decision-making. My strong time management skills allow me to effectively prioritize tasks and meet deadlines, ensuring projects are completed with precision and efficiency. Seeking to contribute my expertise in data analysis to a dynamic team committed to achieving organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
DATA ANALYST
Provalus
Sumter
01.2023 - 02.2024
- Managed 100+ SLA documents, ensuring they aligned with business goals for optimized service delivery
- Extracted and analyzed data from Dynatrace and Splunk, uncovering valuable performance trends and enhancements
- Ensured data accuracy and compliance through rigorous quality assurance checks
- Ability to analyze data and make decisions based on the information collected
- Analyzed quality data and trends to identify root causes of defects and implemented effective solutions to prevent recurrence
- Used salesforce.
JUNIOR DATA ANALYST
Accenture
01.2020 - 09.2022
- Achieved a 30% reduction in average issue resolution time by implementing streamlined data quality issue tracking and escalation processes
- Ensured Data integrity, generated custom reports to support management,use time management skills to organized data focus
- Accurately and efficiently entered alphanumeric and numerical data into the company's database
- Analyze reports to ensure accuracy, quality while tracking and verifying reporting statistics
- Attained over a 90% quality average in maintaining data organization and integrity, following established protocols and guidelines
Education
Bachelor of Science -
DeVry University
Villa Park, IL04-2026
Skills
- Quality Assurance
- Controls Issue Resolution
- Project Management
- ServiceNow
- Data Quality Assurance Processes
- Product Development
- Business Management
- SQL
- Clear And Concise Communication
- Microsoft Power BI
- Time Management
- Risk Management
- Salesforces
- Excel
- Accuracy and Precision
Certification
Introduction and Foundations to Project Management
Timeline
DATA ANALYST
Provalus
01.2023 - 02.2024
JUNIOR DATA ANALYST
Accenture
01.2020 - 09.2022
Bachelor of Science -
DeVry University