Alexis Bailey
Fayetteville,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Conns Home Plus
02.2023 - Current
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Set goals, timelines, deadlines and ensuring the smooth and efficient operation of the store
- Maintain inventory control and making certain that the store’s merchandise is properly displayed and tagged
- Responsible in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Schedule/Filing Clerk
Prestige Plumbing
01.2017 - 01.2023
- Answer service calls and schedule appointments by checking computerized scheduler
- Managed and maintained confidential records in a secured environment
- Calculated, prepared and issue bills, invoices, account statements and other financial statements according to established procedures
- Provided excellent customer service by addressing questions or concerns promptly
- Responded promptly to emergency calls for service after-hours when required.
Lead Associate
Dollar General
04.2018 - 04.2020
- Greet Customers in a timely manner while determining their needs
- Complete all cleaning, stocking and organizing tasks in the assigned area
- Exhibited strong leadership skills by training and mentoring new hires on standard operating procedures and best practices
- Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.
Education
High School Diploma -
Discovery High School
No Degree - Real Estate
Metro Brokers Of Atlanta
Duluth, GA12.2019
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Operations Management
- Recruiting and interviewing
- Sales Strategies
Timeline
Assistant Manager
Conns Home Plus
02.2023 - Current
Lead Associate
Dollar General
04.2018 - 04.2020
Schedule/Filing Clerk
Prestige Plumbing
01.2017 - 01.2023
High School Diploma -
Discovery High School
No Degree - Real Estate
Metro Brokers Of Atlanta