Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Ballard

Ballston Spa,New York

Summary

Positive customer service associate brings six years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. History of building trust with customers to promote satisfaction, resolve concerns, and maintain long-term loyalty. Currently Childcare provider brings skills in effective communication, problem-solving, and organization.

Overview

6
6
years of professional experience

Work History

Floater Teacher

Maple Leaf ChildCare
Ballston Spa, New York
11.2023 - Current
  • Providing children with all types of care: prepreaping lunch and snacks, supervise safety of children, good hygiene: changing diapers and assisting children use of bathroom while being in fast paced environment
  • Remaining calm and having patience when children or a child becomes frustrated with high emotions such as kicking, biting, screaming, and solving the situation with good judgment
  • Redirecting a child/children in a positive way when they’re engaging in mal-behavior
  • Taking daily attendance and information about children needs from parents, recording information in children’s daily health log
  • Clean, disinfect, sweep and mop tables, chairs, toys, bathroom, changing table, before and after use of children
  • Having effective communication with parents/guardians of children on anything or event that happens to or with the child.

Beauty Advisor

Ulta Beauty
Saratoga Springs, New York
10.2022 - 11.2023
  • Greeting and welcoming guests with positive communication and mind-set
  • Assisting guests with finding merchandise makeup, hair tools, etc
  • Assisting guests with color matches with makeup
  • Daily restocking merchandise on the sales floor and cashing out customers on the register
  • Cleaning stores and stocking makeup station tools regularly.

Retail Associate

HomeGoods
Saratoga Springs, New York
10.2021 - 08.2022
  • Checking out customers daily on the cash register and on the sales floor
  • Restocking merchandise on the floor from the backroom when needed
  • Cleaning and organizing the sales floor when needed
  • Provided customers with any assistant needed.

Children’s Party Host

Saratoga Strike Zone
Saratoga Springs, New York
02.2019 - 08.2021
  • Set up decorations and clean the party room before and after parties
  • Greeting and assisting members of birthday parties with any necessities such as food, drinks, bowling shoes, etc
  • Providing welcoming guest services in order for children to have a great experience.

Retail Associate

New 2 You Boutique
Ballston Spa, New York
08.2018 - 10.2018
  • Providing excellent customer service to guests with register and floor
  • Restocking clothes, purses, shoes, while keeping up on the store’s neatness.

Education

Ballston Spa Senior High School

College of Saint Rose
Albany, New York

University of Albany
Albany, New York

Skills

  • Customer Service
  • Money Handling
  • Time Management
  • Phone Etiquette
  • Sales skills
  • Cheerful and Understanding
  • Reliable
  • Decision-Making
  • Personal Care Activities
  • Positive Reinforcement
  • Excellent communication skills
  • Relationship Building

Timeline

Floater Teacher

Maple Leaf ChildCare
11.2023 - Current

Beauty Advisor

Ulta Beauty
10.2022 - 11.2023

Retail Associate

HomeGoods
10.2021 - 08.2022

Children’s Party Host

Saratoga Strike Zone
02.2019 - 08.2021

Retail Associate

New 2 You Boutique
08.2018 - 10.2018

Ballston Spa Senior High School

College of Saint Rose

University of Albany

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Alexis Ballard