Summary
Overview
Work History
Education
Skills
Additional Experience
Timeline
Generic

Alexis Banks

Westland,MI

Summary

Customer-focused professional with 6+ years in compliance, dispatch, and security roles. Skilled in information verification, issue resolution, and remote communication. Ready to support claim and registration processes in a healthcare setting.

Overview

7
7
years of professional experience

Work History

DISPATCHER

Airport Synergy Group
08.2024 - Current

• Investigate system delays, update records, and coordinated corrective actions.

TEAM MEMBER

General Motors Co
06.2022 - 02.2023
  • Used and operated equipment to move materials within an assembly plant.
  • Understand, support and execute all work in a safe manner and contribute to a culture that promotes safety as its overriding priority.

FLIGHT ATTENDANT

Endeavor Airlines
07.2021 - 06.2022
  • Delivered high-quality service under pressure and adhered to safety protocols.
  • Collaborated with team to ensure smooth operations.

TSO OFFICER

Transportation Security Administration, TSA
12.2018 - 06.2021
  • Conducted thorough screenings, verified identification and documentation.
  • Responded to compliance issues and managed procedural escalations.

SALES CONSULTANT

Travelex Currency Exchange
05.2018 - 12.2018
  • Handled high-volume cash transactions in multiple currencies with accuracy.
  • Delivered personalized customer service while meeting sales and performance targets.

Education

Associate of General Studies -

Oakland Community College
Bloomfield Hills, MI
05-2025

Skills

  • Data Accuracy & Documentation
  • ID / Document Verification
  • Problem Solving & Compliance
  • Remote Communication (Phone, Email, Portal)
  • Registration/Claim Investigation Support
  • High-Stress, Regulated Environments
  • Customer Service Excellence
  • Recordkeeping & Report Writing

Additional Experience

Team Member
General Motors – Romulus, MI | Jun 2022 – Feb 2023

  • Operated material-handling equipment in a fast-paced plant environment.
  • Maintained strict adherence to safety and quality standards.
  • Supported daily operations through consistency and attention to detail.

Timeline

DISPATCHER

Airport Synergy Group
08.2024 - Current

TEAM MEMBER

General Motors Co
06.2022 - 02.2023

FLIGHT ATTENDANT

Endeavor Airlines
07.2021 - 06.2022

TSO OFFICER

Transportation Security Administration, TSA
12.2018 - 06.2021

SALES CONSULTANT

Travelex Currency Exchange
05.2018 - 12.2018

Associate of General Studies -

Oakland Community College