Alexis Barnhart
Mansfield
Summary
Dynamic manager with a proven track record at Aloha Waffle Bar, enhancing operational efficiency and customer satisfaction. Skilled in staff training and inventory management, I successfully streamlined processes, reducing wait times and improving service quality. Adept at multitasking and decision-making, I foster a positive work environment that drives team performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Aloha Waffle Bar
04.2022 - 11.2025
- Implemented process improvements that streamlined daily operations and reduced wait times.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
- Conducted regular performance reviews to assess employee strengths and areas for development.
- Scheduled staff shifts to optimize coverage during peak and off-peak hours.
- Conducted safety audits to ensure compliance with health regulations and maintain a safe environment.
- Oversaw daily operations to ensure adherence to company standards and policies.
- Enhanced social media presence with engaging content on coffee culture, attracting new customers to cafe.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Assistant Store Manager
Cold Stone Creamery
01.2016 - 04.2022
- Trained and developed staff to enhance service quality and operational efficiency.
- Implemented effective inventory management practices to reduce waste and optimize stock levels.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Greeted incoming customers and provided reliable, friendly customer service.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
High School Diploma -
First Coast High School
Jacksonville, FL05-2018
Skills
- Customer service
- Time management
- Decision-making
- Staff training and development
- Multitasking
- Problem-solving
- Excellent communication
- Store operations
- Inventory management
- Recruitment and hiring
- Shift scheduling
- Supply ordering
Certification
- ServSafe Manager Certification
Timeline
Manager
Aloha Waffle Bar
04.2022 - 11.2025
Assistant Store Manager
Cold Stone Creamery
01.2016 - 04.2022
High School Diploma -
First Coast High School