Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Alexis Barragan

Monroe,NC

Summary

Customer service

As a junior at UNCC pursuing a bachelor's degree in biology, my upbringing in Monroe, NC, and my Hispanic heritage have instilled in me a natural drive to exceed expectations. I excel in acquiring new skills and applying them to various situations. With extensive customer service experience, I have developed a strong ability to connect with clients and customers. Being fluent in both English and Spanish allows me to build solid relationships not only with clients but also with coworkers. This provides a sense of comfort for Spanish-speaking customers as we can communicate in their native language. I am highly motivated to represent both the company I work for and myself by working diligently and expressing clear thoughts. My exceptional communication skills enable successful collaboration with individuals from diverse backgrounds, simplifying complex ideas for effective dialogue in both colleague and client interactions.



Through my experience, I excel at managing products to maintain high accuracy while packing, ensuring a well-organized warehouse setup, order fulfillment, along with shipping and receiving protocols. I am skilled in handling products, ensuring accuracy in packing and picking. With experience in operating warehouse equipment and forklifts. I possess expertise in operating warehouse management systems (WMS) for tracking inventory while processing orders and updating stock levels. My ability to work with details, along with my quick pace for deadline completion, aligns with my effectiveness in team-based work environments. I use my fast learning ability for new processes and technologies to produce continuous operational efficiency in the warehouse.

Overview

4
4
years of professional experience
1
1
Certification

Work History

CMA

Medical Clinic
04.2022 - Current
  • 3 years of receptionist experience.
  • 3 years of customer service experience.
  • I would set/cancel appointments through an EMR system.
  • Depending on when they needed their refills, I would refill some of their medications.
  • Most of the times I would have to referral patients for mammogram, colon screening, General Surgery etc.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.

Warehouse Associate

William Good Year
04.2021 - 04.2024
  • 3 years of warehouse experience
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.

Education

Bachelor of Science - Biology

University of North Carolina At Charlotte
Charlotte, NC
05-2026

Associate of Science - Biology

South Piedmont Community College
Monroe, NC
05-2023

Skills

  • I worked both jobs at the same time which allowed me to obtain more skills The skills being:
  • Adaptable
  • Bilingual
  • Communicative
  • Self-motivated
  • Proficient
  • Hard worker
  • Time management
  • Punctual
  • Customer service
  • Team collaboration

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Certification

  • CNA

Timeline

CMA

Medical Clinic
04.2022 - Current

Warehouse Associate

William Good Year
04.2021 - 04.2024

Bachelor of Science - Biology

University of North Carolina At Charlotte

Associate of Science - Biology

South Piedmont Community College
Alexis Barragan