Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexis Bayer

Colorado Springs,CO

Summary

Results-oriented Diesel Mechanic with extensive experience in performing routine maintenance, troubleshooting, and repairs on diesel engines and associated components. Skilled in diagnosing and repairing a wide range of diesel engines, from light vehicles to heavy-duty equipment. Demonstrated ability to ensure compliance with safety regulations and company policies while delivering excellent customer service. Strong problem-solving and time management skills, with a focus on achieving high-quality deliverables. Proven track record in managing seamless relocations. Successfully coordinated numerous moves, ensuring minimal disruption and high client satisfaction. Demonstrated leadership and organizational skills through effective problem-solving and clear communication.

Experienced with coordinating complex relocation processes and ensuring client satisfaction. Utilizes strong organizational abilities to manage logistics and resolve issues efficiently. Knowledge of effective communication strategies and customer service to facilitate smooth transitions.

Offering solid foundation in project management and customer service, ready to thrive in new environment. Brings keen attention to detail and organizational acumen to efficiently manage all aspects of relocation processes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Information and Relocation Specialist

Army Community Services
01.2024 - Current
  • Developed strong partnerships with local businesses to provide additional resources and support for relocating clients during their transition period.
  • Organized workshops for clients on topics such as cultural adaptation and language skills, enhancing their overall relocation experience.
  • Improved customer satisfaction ratings by consistently delivering outstanding service throughout the entire relocation process.
  • Reduced time spent on administrative tasks through effective use of technology and software tools.
  • Gave helpful resources to soldiers just getting to post.
  • Conducted a day 1 brief for soldiers to help them understand the resources we offered.
  • Helped conduct immigration interviews for civilization for soldiers and their families.
  • Sent useful information to soldiers through email.
  • Put together PowerPoints to help soldiers better understand the resources we could help with.
  • Networked with others on post to get soldiers the help they needed.

Diesel Mechanic

US Army
09.2019 - Current
  • Performed routine maintenance, troubleshooting, and repairs on diesel engines and associated components
  • Repaired brake systems, suspension systems, transmissions, cooling systems, exhaust systems, fuel injection systems and other vehicle components
  • Inspected vehicles for damage or worn parts and made necessary repairs to ensure safe operation
  • Ordered parts needed to repair vehicles
  • Reviewed technical manuals to identify correct replacement parts
  • Completed repairs and assigned preventive maintenance services
  • Diagnosed and repaired a wide range of diesel engines, from light vehicles to heavy-duty equipment
  • Diagnosed faults using computer-based diagnostic equipment
  • Assisted in the installation of new parts, equipment, and systems in accordance with manufacturer's specifications
  • Ensured compliance with applicable safety regulations and company policies while completing all mechanical tasks
  • Inspected and tested all equipment prior to completion of repairs
  • Ensured that all parts and components were installed correctly and in accordance with manufacturer's specifications
  • Utilized a variety of hand tools such as wrenches, screwdrivers and pliers for repair jobs
  • Read job orders and observed and listened to vehicles in operation to determine malfunction and plan work procedures

Crew Leader

Molly Maid
07.2019 - 09.2019
  • Conducted road tests and operational checks of vehicles and equipment to confirm quality of repairs and service
  • Operated hoists and lifts safely while performing repairs or installations
  • Monitored priority projects, activities, and assignments to verify timely completion
  • Developed and maintained positive relationships with customers to increase satisfaction and loyalty
  • Supervised multiple personnel during operations
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Responded quickly to meet customer needs and resolve problems
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Focused on learning new skills and staying updated with industry changes
  • Participated in ongoing training to enhance own job skills and knowledge
  • Met deadlines while maintaining high-quality deliverables
  • Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
  • Troubleshot minor problems and reported larger technical issues
  • Developed departmental objectives, budgets, policies, procedures, and strategies
  • Trained and supervised new staff to meet high performance standards
  • Maintained high standards of cleanliness throughout all assigned areas on a daily basis
  • Disinfected and cleaned bathroom areas, refilling dispensers
  • Exhibited the ability to work independently with minimal supervision while delivering quality results
  • Possessed excellent attention to detail when vacuuming, dusting, mopping, and sweeping
  • Demonstrated strong knowledge of proper use of cleaning equipment and products
  • Developed excellent organizational skills for cleaning large spaces in an efficient manner
  • Washed windows, mirrors, and glass surfaces to remove residue
  • Interacted professionally with employees and clients
  • Collaborated effectively with supervisors to ensure that all tasks were completed correctly and on time
  • Safely handled cleaning chemicals to comply with guidelines and procedures
  • Utilized effective communication skills when working as part of a team or leading a crew

Sales Representative

Infocision
05.2019 - 07.2019
  • Removed dirt and debris from high-traffic areas
  • Proactively identified any potential hazards before they became serious problems within the workplace
  • Implemented innovative strategies to improve productivity while minimizing costs associated with cleaning materials
  • Established effective communication channels between management and staff to foster collaboration and open dialogue
  • Performed routine maintenance checks on equipment used by the cleaning crew in order to maintain proper functioning
  • Managed scheduling of assigned staff including vacation requests, shift changes, overtime assignments
  • Evaluated employee performance through weekly reviews and annual appraisals as needed
  • Scheduled and organized daily cleaning tasks for housekeeping staff
  • Communicated product features, advantages, and benefits to customers
  • Utilized persuasive communication techniques to close deals quickly and efficiently
  • Developed and maintained strong customer relationships and networks within designated sales territory
  • Adapted to and remained flexible in changing, fast-paced work environment
  • Worked with management teams to develop annual sales plans, goals, and targets
  • Conducted regular follow ups with customers post purchase to ensure satisfaction and gauge loyalty levels
  • Called and met with regular and prospective customers to build long-term customer relationships and networks
  • Provided technical assistance to customers in order to resolve issues promptly
  • Handled client deposits and transactions and updated billing information in company databases
  • Trained sales team members on company procedures and standards
  • Attended scheduled training sessions, department meetings, and company events to build expertise and promote company image
  • Analyzed sales data to adjust and improve sales strategies
  • Maintained an up-to-date knowledge of industry developments and changes in competitive landscape
  • Negotiated contract agreements with clients and suppliers to create mutually beneficial business relationships
  • Created promotional materials such as brochures, flyers, posters to advertise products or services offered by the company
  • Analyzed sales data and identified trends in order to maximize revenue growth potential

Electronic Sales Associate

Walmart
03.2019 - 05.2019
  • Compiled data to prepare reports and assist with sales forecasting
  • Negotiated contracts with vendors to achieve cost savings objectives
  • Generated new leads through cold-calling, networking, and referrals
  • Demonstrated excellent customer service skills when dealing with client inquiries
  • Demonstrated expertise in troubleshooting and resolving complex electronics issues
  • Tested new products for functionality before releasing them to market
  • Resolved customer complaints promptly by providing effective solutions
  • Worked collaboratively with other technicians to complete projects efficiently
  • Maintained store merchandise displays in accordance with company policy
  • Stayed current on new products releases, industry trends, and competitive pricing strategies
  • Developed customer service skills by providing assistance to customers in selecting and purchasing electronics products
  • Helped train new employees on operational procedures and policies related to sales activities
  • Learned how to use the company's point-of-sale system to process payments accurately
  • Utilized various methods of communication including phone calls and emails to answer customer inquiries promptly
  • Provided comparisons between products to determine ideal options for individual customers
  • Worked closely with other departments within the organization to ensure customer satisfaction
  • Greeted customers and ascertained what each customer wanted and needed
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
  • Answered questions regarding store and merchandise
  • Cleaned shelves, counters, and tables
  • Computed sales prices, total purchases, and received and processed cash and credit payment

Supervisor

Summit Foods
12.2018 - 03.2019
  • Supervised and coordinated activities of inmates to ensure compliance with established policies, procedures, and standards

Food Service Worker

Avi Foodsystems
07.2018 - 12.2018
  • Trained new inmates on the jails policies, procedures and work ethics
  • Oversaw the training of new inmates on job responsibilities and expectations
  • Answered inmates questions and made product recommendations according to needs
  • Monitored workflow processes to ensure accuracy and timeliness of deliverables
  • Organized workflow tasks to prevent downtime and production gaps
  • Tracked company inventory and noted item shortages for future product orders
  • Notified employees of policy and procedure changes to promote overall compliance
  • Received product deliveries and moved materials to designated workplace locations
  • Delegated tasks to team members according to individual strengths
  • Motivated employees to reach highest professional potential
  • Set performance goals for staff members and helped teams meet important deadlines
  • Taught company procedures to new employees and increased progress by identifying areas of weakness
  • Implemented successful team-building initiatives to increase retention
  • Canceled orders based on customer requests, inventory or delivery problems
  • Used financial accounting or spreadsheet software to calculate revenue, sales and expenses
  • Successfully handled multiple tasks simultaneously while maintaining accuracy throughout the shift
  • Maintained cleanliness of work area including counters, tables, shelves, grills, fryers, ovens and refrigeration equipment
  • Developed strong interpersonal skills while interacting with customers and coworkers in a fast-paced environment
  • Performed daily closing tasks by washing dishes, packing and refrigerating leftovers, and mopping floor
  • Demonstrated ability to provide excellent customer service by taking orders, serving meals, and addressing complaints
  • Handled cashier duties, maintaining accuracy of monies received or exchanged
  • Followed all safety standards when handling hot foods and liquids on the job
  • Delivered food orders to customers in a timely manner
  • Verified food was served at the correct temperature to reduce risks
  • Managed customer inquiries, complaints, and requests

Crew Member Team Leader

McDonald's
12.2016 - 07.2018
  • Restocked shelves and display cases with food items
  • Efficiently prepared food items such as sandwiches, salads, soups and desserts according to recipes or specific customer orders
  • Inspected dining areas regularly to ensure they were properly stocked with utensils and condiments
  • Organized inventory items according to established procedures for easy access during peak hours
  • Exhibited knowledge of portion control measures to minimize wastefulness
  • Collected and stacked dirty dishes on cart to return to kitchen for washing
  • Followed established recipes to prepare menu items
  • Liaised with kitchen staff to facilitate prompt and seamless service
  • Organized daily shift operations to ensure efficient workflow of tasks
  • Coached and mentored crew members on effective communication skills, conflict resolution and problem-solving techniques
  • Monitored performance of team members through regular feedback sessions
  • Oversaw scheduling of crew members to ensure adequate staffing during peak times
  • Inspected work sites to measure dimensions, layout work and estimate materials
  • Inspected product quality on a regular basis, reporting any discrepancies immediately
  • Monitored store security cameras regularly during shifts
  • Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary
  • Communicated with customers regarding orders, comments, and complaints
  • Prepared and served cold drinks, and frozen milk drinks and desserts, using drink-dispensing, milkshake, and frozen custard machines
  • Scrubbed and polished counters, steam tables, and other equipment, and cleaned glasses, dishes, and fountain equipment
  • Wrapped menu item such as sandwiches, hot entrees, and desserts for serving or for takeout
  • Brewed coffee and tea and filled containers with requested beverages
  • Served food, beverages and desserts to customers in such settings as take-out counters of restaurants and lunchrooms, business and industrial establishments, hotel rooms, and cars
  • Selected food items from serving or storage areas and placed in dishes, on serving trays, or in take-out bags
  • Notified kitchen personnel of shortages and special orders
  • Collected and returned dirty dishes to kitchen for washed
  • Performed close-tolerance machining using detailed blueprints, drawings and sketches

Education

High School Diploma -

Digital Academy
Canton, Ohio
05.2018

Skills

  • Parts ordering
  • Air conditioning systems
  • Oil changes
  • Heavy equipment repair
  • Problem-solving
  • Networking
  • Brake systems
  • Transmissions
  • Diesel engine repair
  • Inspection procedures
  • Vehicle inspections
  • Preventive Maintenance
  • Vehicle checklists
  • Steering systems
  • Electrical systems
  • Engine diagnostics
  • Time management
  • Root-cause analysis
  • Attention to detail
  • Exhaust systems
  • Turbocharger systems
  • Auto diagnostics
  • Hydraulic systems
  • Safety management
  • Time tracking
  • Documentation
  • Typing
  • Public speaking
  • Communication
  • Client relationship building
  • Cross-cultural awareness
  • Immigration compliance
  • Relocation technology
  • Willingness to learn
  • Teamwork and collaboration
  • Multitasking Abilities
  • Reliability
  • Organizational skills
  • Team collaboration
  • Active listening
  • Adaptability and flexibility
  • Relationship building
  • Training and mentoring
  • Microsoft office
  • Documentation and recordkeeping
  • Analytical and critical thinking
  • Leadership development
  • Self motivation
  • Customer relationship management
  • Conflict resolution
  • Diversity and inclusion
  • Human resources support
  • Goal setting
  • Human resources management systems
  • Time management abilities
  • Data analysis
  • Problem-solving aptitude

Certification

  • Recovery operations
  • CPR/First Aid

Timeline

Information and Relocation Specialist

Army Community Services
01.2024 - Current

Diesel Mechanic

US Army
09.2019 - Current

Crew Leader

Molly Maid
07.2019 - 09.2019

Sales Representative

Infocision
05.2019 - 07.2019

Electronic Sales Associate

Walmart
03.2019 - 05.2019

Supervisor

Summit Foods
12.2018 - 03.2019

Food Service Worker

Avi Foodsystems
07.2018 - 12.2018

Crew Member Team Leader

McDonald's
12.2016 - 07.2018

High School Diploma -

Digital Academy

Similar Profiles

CREATE PROFILE
Alexis Bayer