ALEXIS BECKER
Dallas,Tx
Summary
To secure a challenging and rewarding supervisor role in healthcare where I can leverage my leadership skills, extensive experience in managing teams, and deep understanding of healthcare operations to optimize patient care delivery, foster a positive work environment, and drive organizational success. Currently finishing education for Software Quality Analyst with knowledge of SQL, Excel, and Azuredev ops.
Overview
6
6
years of professional experience
Work History
SUPERVISOR
United Healthcare
10.2022 - Current
- Oversee daily operations of the healthcare facility, ensuring smooth workflow and efficient delivery of care
- Supervise and coordinate staff activities, including scheduling, training, and performance evaluations
- Develop and implement policies and procedures to maintain compliance with regulatory standards and ensure patient safety
- Manage resources effectively, including budgeting, procurement, and inventory control
- Collaborate with other healthcare professionals to optimize patient care and outcomes
- Address patient and staff concerns or complaints promptly and professionally
- Stay updated on industry trends and best practices, continuously seeking opportunities for improvement.
PATIENT CARE COORDINATOR
United Healthcare
01.2022 - 10.2022
- Assured regulatory compliance and professionalism across patient service
- Collaborated with nursing staff to advocate for individual patient needs and insurance coverage
- Liaised effectively with patients, doctors, and staff members, assessing medical charts and promoting a high level of communication and interaction
- Troubleshot and resolved complex customer service issues to enhance patient and family experience
- Completed insurance verifications and claim forms for patient intake and processing.
LEAD PHLEBOTOMIST
Quest Diagnostics
07.2018 - 09.2022
- Maintained a clean work environment by following infection control guidelines at all times
- Ensured that all laboratory specimens were collected, labeled, logged, and stored properly prior to transport
- Reviewed patient charts prior to collecting samples, ensuring that appropriate tests were ordered for each individual case
- Performed phlebotomy procedures on patients in a professional, safe, and timely manner.
Education
Some College (No Degree) - Software Quality Analyst
Code Academy
OnlineAssociate of Science - Computer Science
Dallas College
Dallas, TX04.2024
LEAD MEDICAL ASSISTANT -
Banner University
Tucson, AZMEDICAL ASSISTANT CERTIFICATION -
Pima Community College
HIGH SCHOOL DIPLOMA -
Amphitheater High School
Skills
- Leadership
- Communication Skills
- Problem Solving
- Decision Making
- Continuous learning
- Organizational skills
- Regression Testing
- SQL knowledge
- Performance Testing
- Azure DevOps Implementation
Personal Information
Title: Lead/Supervisor
Timeline
SUPERVISOR
United Healthcare
10.2022 - Current
PATIENT CARE COORDINATOR
United Healthcare
01.2022 - 10.2022
LEAD PHLEBOTOMIST
Quest Diagnostics
07.2018 - 09.2022
Some College (No Degree) - Software Quality Analyst
Code Academy
Associate of Science - Computer Science
Dallas College
LEAD MEDICAL ASSISTANT -
Banner University
MEDICAL ASSISTANT CERTIFICATION -
Pima Community College
HIGH SCHOOL DIPLOMA -
Amphitheater High School