Alexis Bellerose
Hamilton
Summary
Upbeat, customer-focused Sales Associate with almost 10 years of experience in various types of
environments and services working with customer service, retail, and all animals; especially dogs and cats.
Flexible and approachable, with
strong organizational skills, in addition can deliver memorable guest experience through welcoming interactions and extensive product knowledge. Responsible and friendly sales associate; makes customers feel welcome, able to promote merchandise and suggestive selling with practiced customer care and attention to individual needs.
Overview
2025
2025
years of professional experience
Work History
Store Manager/Dog Handler
Paws With Inn
09.2022 - 02.2024
- Managed daily store operations, ensuring a high standard of customer service.
- Trained. assisteted and supervised staff, fostering a collaborative team environment.
- Resolved customer inquiries and complaints efficiently, maintaining positive relationships.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales trends to identify opportunities for product promotion and merchandising improvements.
Cashier/Sales Assistant
Coven Dark Boutique
09.2024 - 10.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of checkout area.
- Collaborated with team members to ensure smooth daily operations.
- Handled cash management duties, including cash register reconciliation.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Pet Nutrition/Sales Associate
The Natural Dog
11.2021 - 06.2022
- Assisted customers in selecting natural pet products based on individual needs and preferences.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Educated customers on pet nutrition and health benefits of natural products.
- Collaborated with team members to achieve sales goals and enhance customer satisfaction.
- Resolved customer inquiries and concerns promptly to enhance overall shopping experience.
- Participated in store promotions, contributing ideas for engaging marketing strategies that attracted new clients.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Dog Handler/Kennel Technician
Service Dog Project
- Handled daily care and training for service dogs, ensuring adherence to behavioral standards.
- Assisted in socializing dogs with diverse environments to promote adaptability and confidence.
- Monitored individual dog progress, providing feedback to enhance training techniques and methods.
- Collaborated with trainers to develop customized training plans tailored to specific service needs.
Cashier
Boston Barkery
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and recommendations.
- Maintained cleanliness and organization of checkout area and displays.
- Collaborated with team members to enhance customer service experiences.
Cashier/Dog Handler/Kennel Tech
Camp Bridlewood Bed & Biscuit
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with product inquiries and purchases.
- Maintained clean and organized living area for animals and store area for optimal service.
- Collaborated with team to restock inventory during peak hours.
- Trained new staff on register operations and store procedures.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Hamiltom Wenham Regional High School
Hamilton, MASkills
- Client service
- Facility upkeep
- Canine grooming
- Animal welfare
- Cash handling
- Time management
- Dog training
- Medication administration
- Play session facilitation
- Teamwork
- Customer service
- Multitasking
Timeline
Cashier/Sales Assistant
Coven Dark Boutique
09.2024 - 10.2024
Store Manager/Dog Handler
Paws With Inn
09.2022 - 02.2024
Pet Nutrition/Sales Associate
The Natural Dog
11.2021 - 06.2022
Dog Handler/Kennel Technician
Service Dog Project
Cashier
Boston Barkery
Cashier/Dog Handler/Kennel Tech
Camp Bridlewood Bed & Biscuit
Hamiltom Wenham Regional High School
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