Alexis Belrose
Lyon Mountain,NY
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Waitress, Cook, and Assistant Manager
19th Hole Bar & Grill
2021.05 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Dietary Aide
Meadowbrook Nursing Home
2021.01 - 2021.05
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Followed all food safety regulations while preparing meals for patients.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Wait Staff Member
Hollwood Inn And Restaurant
2020.05 - 2021.05
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Northern Adirondack Central High School
Ellenburg Depot, NY06.2022
Skills
- Customer Service
- Order Accuracy
- Dining Area Maintenance
- Guest Relations Management
- Safe Food Handling
- Table Bussing
- Bar Terminology
- Tableside Service
- Payment Processing
- Front-Of-House Display Creation
Timeline
Waitress, Cook, and Assistant Manager
19th Hole Bar & Grill
2021.05 - Current
Dietary Aide
Meadowbrook Nursing Home
2021.01 - 2021.05
Wait Staff Member
Hollwood Inn And Restaurant
2020.05 - 2021.05
High School Diploma -
Northern Adirondack Central High School
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