Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alexis Berrelleza

Henderson,NV

Summary

Highly organized and detail-oriented administrative professional with over two years of manager experience, seeking a position where I can contribute my extensive office management skills, regulatory knowledge, and commitment to excellence in a fast-paced, customer-focused environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Manager

Fifth Avenue Restaurant Group
Las Vegas , NV
11.2021 - Current
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Implemented quality control measures to uphold company standards.
  • Delegated work to staff, setting priorities and goals.

Teller

Wells Fargo
Las Vegas, NV
10.2017 - 10.2020
  • Identified fraudulent activity or suspicious behavior immediately reported it to management.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Handled large volumes of currency quickly and accurately with minimal errors.
  • Delivered exceptional service to customers in person or over telephone.
  • Continuously updated knowledge about banking products, services, policies and regulations.
  • Provided exceptional customer service while accurately processing routine transactions.

Cashier

Fifth Avenue Restaurant Group
Las Vegas, NV
08.2014 - 04.2017
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Used suggestive selling techniques to promote add-on sales.

Education

MA - Medical Assistant

Everest College
Las Vegas
05-2015

High School Diploma -

Chaparral High School
Las Vegas, NV
05-2012

Skills

  • Employee training
  • Time management
  • Conflict resolution
  • Customer service
  • Regulatory compliance
  • Communication skills
  • Scheduling and coordinating
  • Multitasking and organization
  • Teamwork

Certification

  • ServeSafe Certified

Languages

English
Professional
Spanish
Professional

Timeline

Assistant Manager

Fifth Avenue Restaurant Group
11.2021 - Current

Teller

Wells Fargo
10.2017 - 10.2020

Cashier

Fifth Avenue Restaurant Group
08.2014 - 04.2017

MA - Medical Assistant

Everest College

High School Diploma -

Chaparral High School

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Alexis Berrelleza