Alexis Black
Redding,CA
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
3
3
years of professional experience
Work History
Temporary Receptionist
Caliber Offcie Furniture
Redding, CA
06.2024 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered and directed incoming calls using multi-line telephone system.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Associate
In-N-Out Burger
Redding, CA
02.2022 - Current
- Provided customer service to guests by taking orders, answering questions and addressing complaints.
- Maintained cleanliness of work area, including floors, counters and equipment..
- Operated cash register to process payments from customers.
- Served prepared meals to customers in a timely manner.
- Organized storage areas for food products in accordance with safety regulations.
- Trained new hires on proper sanitation protocols and safe handling of kitchen tools.
- Followed all health department standards for sanitation and hygiene.
- Communicated effectively with kitchen staff regarding daily tasks and order requests.
- Greeted customers upon arrival in a friendly manner while providing excellent customer service.
- Responded promptly to inquiries or complaints from customers or other employees.
- Responded to visitor questions and concerns with friendly, knowledgeable service.
- Operated cash register to process cash, check, and credit card transactions.
- Acquired new skills to support team and further accommodate customer needs.
- Maintained professional demeanor during interactions with customers and co-workers.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Collaborated with team to deliver timely service of items.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Education
High School Diploma -
Enterprise High School
Redding, CA06-2023
Some College (No Degree) - Health Information Management
Shasta College
Redding, CASkills
- File Management
- Administrative Support
- Multitasking and prioritization
- Meticulous and organized
- Data Entry
- Positive and professional
- PC proficient
- Time Management
- Multi-line telephone skills
References
References available upon request.
Timeline
Temporary Receptionist
Caliber Offcie Furniture
06.2024 - Current
Associate
In-N-Out Burger
02.2022 - Current
High School Diploma -
Enterprise High School
Some College (No Degree) - Health Information Management
Shasta College