Alexis Blankenship
Bakersfield,CA
Summary
Highly organized, administrative professional, offering customer service experience. Strong communicator, capable of building rapport and team cohesion across all levels of staff, management, vendors, and customers. Adept problem-solver to bring about creative solutions in challenging, fast-paced environments. Track record of on-time completion of multiple projects simultaneously. Exceptional commitment to the company, the team, and personal success. Capable of working in a high-paced environment where attention and quick resolutions are required. Effectively analyze situations and provide innovative solutions. Cheerful hostess, knowledgeable about greeting, seating, and guiding guests to tables at a busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual, committed to the highest quality of service.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Renaes Cafe
Bakersfield , CA
03.2025 - Current
- Greeted and seated guests promptly upon arrival.
- Assisted servers in maintaining a clean and organized dining area.
- Managed a reservation system to optimize table assignments.
- Monitored dining atmosphere to maintain a welcoming environment.
- Trained new hostesses on procedures and customer service standards.
- Greeted customers and escorted them to their tables.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Administrative Assistant
88.3 Life FM
Bakersfield, CA
12.2020 - Current
- Company Overview: (Christian radio that is authentic and hopeful.)
- Assist in the continuous improvement of processes and performance. Enter customer donations into Bloomerang, and enter donation pledges that were written down into the system. Monitor and update customer files, both digitally and in paper binders. Prepare donation statements, ensuring information is accurate, place them in the envelopes, and take them to the post office. Deliver weekly company bank deposits to the bank promptly. Retrieve and sort daily mail deliveries throughout the office. Handle employee, vendor, and company relations; ensure supervision over visitors throughout the premises; answer multiple phone lines; record messages, transfer calls, and ensure proper paperwork is completed and scanned into the system daily. Assisted customers and coordinated events; ensured maximum satisfaction for guests, making their stay as enjoyable as possible; interacted with guests by playing games and giving out prizes. Order and pick up food for office events.
- Improved records by scanning files into a new digital database.
Education
High School Diploma -
Liberty High School
Bakersfield, California01.2023
Skills
- Customer Service
- Time Management
- Detail Oriented
- Confidential Record Keeping
- Proficient in Microsoft applications: Word, Excel, PowerPoint, Outlook, Project
- Bloomerang
- Dining area organization
- Employee training
- Guest interaction
- Communication skills
Timeline
Restaurant Hostess
Renaes Cafe
03.2025 - Current
Administrative Assistant
88.3 Life FM
12.2020 - Current
High School Diploma -
Liberty High School
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