Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Bliven

North Richland Hills

Summary

Reliable professional with expertise in customer service, office administration, and warehouse operations. Demonstrated proficiency in data entry, cash handling, and retail merchandising, contributing to enhanced operational efficiency. Strong communication and problem-solving skills enable effective multitasking and improved customer satisfaction. Proven ability to optimize processes for superior client support and loyalty.

Overview

12
12
years of professional experience

Work History

Warehouse Associate

Amazon
Fort Worth
11.2023 - 01.2025
  • Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Packed goods for shipment in accordance with customer instructions.
  • Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.

Sales Merchandiser

Performance Food Group
Fort Worth
05.2023 - 11.2023
  • Traveled within DFW and surrounding areas to visit assigned stores and assist customers.
  • Ordered and stocked merchandise for select stores, rotating product and removing expired or damaged items.
  • Processed customer credits and printed or replaced tags as necessary.
  • Conducted occasional travel to perform resets for stores.

Retail Merchandiser

SAS Retail Services
Fort Worth
06.2022 - 05.2023
  • Traveled to various Walmart stores to ensure proper tagging and setup of mods.
  • Collaborated with management to create impactful displays for client products.
  • Removed damaged or outdated products from shelves to maintain inventory integrity.
  • Maintained tidy and organized shelves to enhance overall shopping experience.
  • Answered questions and completed special tasks as directed.

Delivery Driver

Spark Delivery
Fort Worth
12.2021 - 06.2022
  • Arriving at local Walmart establishments on time and picking up customer's orders and delivering them in a timely manner.
  • Provide excellent customer service to not only Walmart customers but to their associates.

Personal Shopper

Walmart
Fort Worth
04.2021 - 12.2021
  • Ensured timely procurement of high-quality items for optimal inventory management.
  • Checked in customers upon arrival and efficiently dispensed orders.
  • Maintained organization and cleanliness in back room to enhance operational efficiency.
  • Stocked and zoned merchandise to improve product accessibility for customers.
  • Delivered excellent customer service to foster positive shopping experiences.
  • Assisted customers in selecting items tailored to individual needs and preferences.

Warehouse Associate

Amazon
Fort Worth
03.2020 - 04.2021
  • Picked merchandise for customer orders with high accuracy and efficiency.
  • Maintained clean workspace to promote safety and enhance productivity.
  • Collaborated effectively within team to achieve shared objectives.
  • Operated pallet jack to streamline movement of goods.

Lead Teacher

Children's Lighthouse
Fort Worth
09.2019 - 03.2020
  • Ensured well-being of children by providing a safe and nurturing environment.
  • Developed weekly curriculum to cater to diverse classes and age groups.
  • Fostered character development and self-expression in children through engaging activities.
  • Rotated between various classes and age groups to maintain dynamic learning experiences.

Mail Clerk

MailCall
Fort Worth
07.2018 - 03.2019
  • Assisted customers with packing and shipping needs, ensuring efficient service delivery.
  • Ensured proper and efficient packing of all items requiring shipment.
  • Sorted incoming mail and organized it in designated locations.
  • Facilitated customer access to private mailboxes for personalized service.
  • Greeted every customer warmly to create a welcoming atmosphere.

Customer Service Agent

MVD Express
01.2017 - 07.2018
  • Facilitated driver's license renewals and new vehicle registrations efficiently.
  • Certified VIN inspector, conducting inspections on out-of-state vehicles for titling and registration.
  • Notarized documents for customers to ensure compliance with legal requirements.
  • Responded to incoming calls, providing timely assistance and information.
  • Greeted every customer warmly to enhance overall experience.
  • Scanned and submitted completed transaction documents to state facility promptly.
  • Maintained cleanliness and organization of office environment for customer comfort.
  • Delivered exceptional customer service as a dedicated team player.

Cashier/Customer Service

CVS Pharmacy
08.2013 - 12.2016
  • Oversaw primary cash register area to ensure efficient transaction processing.
  • Trained and mentored new store employees to enhance team performance.
  • Checked in salesmen and vendors during deliveries to verify quantities and approve receipts.
  • Set up floor displays for seasonal sales events, maximizing visual appeal.
  • Ensured highest level of customer service through attentive interaction.
  • Greeted customers, assessed needs, and provided tailored product recommendations.
  • Answered incoming calls professionally and directed inquiries to appropriate personnel.
  • Organized merchandise on sales floor, optimizing product placement and accessibility.

Cashier/Customer Service

Party City
08.2012 - 10.2012
  • Managed primary cash register area to ensure efficient transactions.
  • Provided assistance in costume department and supported other areas as required.
  • Greeted customers warmly to foster a welcoming environment.
  • Answered incoming phone calls professionally, directing inquiries to appropriate staff.

Education

Other - Cinematography/Film/Vide Production

SFCC
Santa Fe, NM
12.2014

Non-Degree Program (e.g. Certificate) - Film Makeup Artistry

SFCC
Santa Fe, NM
12.2012

GED -

SFCC
Santa Fe, NM
05-2012

Skills

  • Customer service and support
  • Data entry and office administration
  • Merchandising and stocking
  • Cash handling and register operations
  • Training and development
  • Child development expertise
  • Shipping and receiving logistics
  • Team collaboration
  • Warehouse operations
  • Pallet jack operation
  • Phone etiquette and customer focus
  • Reliability in tasks
  • Mail sorting efficiency
  • Order picking
  • Shipping preparation
  • Safety compliance
  • Time management
  • Problem solving
  • Attention to detail
  • Effective communication
  • Health and safety compliance
  • Basic computer proficiency
  • Reliability
  • Adaptability

Timeline

Warehouse Associate

Amazon
11.2023 - 01.2025

Sales Merchandiser

Performance Food Group
05.2023 - 11.2023

Retail Merchandiser

SAS Retail Services
06.2022 - 05.2023

Delivery Driver

Spark Delivery
12.2021 - 06.2022

Personal Shopper

Walmart
04.2021 - 12.2021

Warehouse Associate

Amazon
03.2020 - 04.2021

Lead Teacher

Children's Lighthouse
09.2019 - 03.2020

Mail Clerk

MailCall
07.2018 - 03.2019

Customer Service Agent

MVD Express
01.2017 - 07.2018

Cashier/Customer Service

CVS Pharmacy
08.2013 - 12.2016

Cashier/Customer Service

Party City
08.2012 - 10.2012

Other - Cinematography/Film/Vide Production

SFCC

Non-Degree Program (e.g. Certificate) - Film Makeup Artistry

SFCC

GED -

SFCC

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