Alexis Boccanedes
San Fernando,CA
Summary
Dynamic Eligibility Worker with a proven track record at the Department of Public Social Services, excelling in regulatory compliance and effective communication. Adept at document preparation and problem-solving, I successfully assessed client eligibility, ensuring timely access to vital assistance programs while fostering teamwork and enhancing customer service.
Overview
5
5
years of professional experience
Work History
Eligibility Worker
Department of Public Social Services
Los Angeles
07.2023 - Current
- Prepared documents and applications for submission to appropriate agencies or organizations.
- Assessed clients' eligibility for public assistance programs and services.
- Conducted interviews with applicants to verify all documentation provided was accurate and up-to-date.
- Provided information to clients regarding their rights, responsibilities, and other relevant matters related to the programs they were applying for.
- Evaluated changes in family or financial circumstances that could affect an individual's eligibility for assistance programs.
- Coordinated efforts between multiple departments within the organization to ensure efficient processing of paperwork.
Intermediate Typist Clerk
Department of Public Social Services
Los Angeles, CA
05.2021 - 07.2023
- Scanned documents into electronic files for secure storage and retrieval.
- Performed data entry tasks utilizing 10-key numeric pad skills.
- Entered data into computer systems using keyboarding skills.
- Provided administrative support to management personnel.
- Collaborated with team members on various tasks such as document production or mailing campaigns.
- Assisted with special projects as requested by senior management personnel.
Intermediate Typist Clerk
department of public heath
Los Angeles, CA
09.2020 - 05.2021
- Conducted research on various topics related to business operations.
- Answered telephones, responded to inquiries from clients or vendors and took messages as necessary.
- Assisted in the preparation of company presentations utilizing PowerPoint software.
- Provided administrative support to management personnel.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Scheduled appointments for department managers as requested.
- Created databases in order to store customer contact information.
Education
High School Diploma -
Bishop Alemany High School
Mission Hills06-2014
Associate of Arts - Liberal Arts
College of The Canyons
Valencia, CASkills
- Regulatory compliance
- Effective communication
- Document preparation
- Multitasking Abilities
- Team building
- Customer service
- Problem solving
- Time management
Timeline
Eligibility Worker
Department of Public Social Services
07.2023 - Current
Intermediate Typist Clerk
Department of Public Social Services
05.2021 - 07.2023
Intermediate Typist Clerk
department of public heath
09.2020 - 05.2021
High School Diploma -
Bishop Alemany High School
Associate of Arts - Liberal Arts
College of The Canyons
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