Alexis Bowling

Enthusiastic customer service representative, skilled in leadership and communication. Seeking a career within a professional organization, to enhance understanding of business administration and development.

Acts Gospel Church- Set up and prepare for missionary assignments, Feeding displaced individuals within the community, Attend convalescent center visits for worship service, Participate in church Member of the choir, Organize fundraisers

Organization 

• Retain updated knowledge of products and shelf schematics.
• Inspect floor displays, noting missing items and quickly replenishing merchandise.
• Review customer order documentation through the company portal and process orders in a timely manner.
• Train new employees in procedures, monitor performance, and mentor during the probationary period.
• Assist in other departments when needed.
• Shift leader responsible for opening and closing department.

Inventory Management

• Reconcile the received inventory and compare it to the department order form.
• Prepare merchandise for stocking, which includes packaging and labeling.
• Perform regular cycle counts and weekly inventory audits to maintain accurate records.
• Create daily preparation production sheet.

Customer Interactions 

• Verify business orders with customers to ensure accuracy.
• Receive incoming calls from customers on product information.
• Prepare custom orders while paying attention to detail.
• Promptly handle customer inquiries and complaints, providing resolution.
• Develop positive relationships to ensure satisfaction and loyalty.