Alexis Brackett
Santa Maria,CA
Summary
I am a hard worker and determined to exceed any goals set in the workplace. I like to work in a team and thrive in an upbeat environment. I am quick on my feet, willing, and excited to learn new tasks. I am driven to exceed anything I put my mind to and can work in fast-paced environments. I am a reliable and upbeat worker, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
22
22
years of professional experience
Work History
Hospitality Worker
Sun Day Carwash
05.2023 - Current
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Bringing in about 10 to 15 memberships monthly.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organized work environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Trained new staff members on proper customer service and hospitality policies.
Sales Associate
Boot Barn Holdings Inc.
08.2001 - 06.2022
- Ensured that customers received the highest level of service by creating an engaging customer-centric selling and service environment
- Provided accurate product knowledge and all other components of the customer service
- Solved customer challenges by offering relevant products and services.
- Worked the front end and ring out customers at the cash register and gave back correct change
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Chick-Fil-a
01.2022 - 05.2022
- Working front of house: Greeting customers with smiles and good enthusiasm. Taking orders efficiently and in timely manner, ensuring packaging, food presentation, and food quality is top-level
- Working back of house: Appropriately handling all customer issues. Prepping and cooking chicken for customers' meals Ensuring having safe and clean workspace
- Made about 400 orders or more each day.
What’s Cookin
09.2021 - 12.2021
- Created a variety of meals for students
- Keeping a clean and sanitized workspace
- Working at in a fast pace environment
Education
Agricultural Business - Agricultural Business
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA06.2024
High School Diploma -
Saint Joseph High School
Santa Maria, CA05.2020
Skills
- Work well with other people
- Maintain clean and organized environment
- Handling hectic work environment
- Quick learner
- Cal Poly Women's Rugby Player
- Experienced with excel
- Economic and Data Analysis
- Hospitality Management
Timeline
Hospitality Worker
Sun Day Carwash
05.2023 - Current
Chick-Fil-a
01.2022 - 05.2022
What’s Cookin
09.2021 - 12.2021
Sales Associate
Boot Barn Holdings Inc.
08.2001 - 06.2022
Agricultural Business - Agricultural Business
California Polytechnic State University-San Luis Obispo
High School Diploma -
Saint Joseph High School
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