Prepare items to be ship, Print shipping labels, Deliver packages to post office, Fedex, and UPS
Enhanced customer satisfaction by providing timely and accurate responses to inquiries and concerns.
Rideshare Driver
Uber
04.2018 - Current
Developed strong communication skills while interacting with diverse groups of riders daily.
Responded to passenger concerns and complaints politely and professionally.
Followed company guidelines and policies when interacting with passengers.
Assisted passengers with loading and unloading luggage for enhanced customer care.
Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
Picked up riders at designated locations and greeted upon vehicle entry.
In-Home Supportive Service (IHSS) Provider
12.2023 - 02.2024
Assistance with Medications, Bathing, Dressing, Personal Care, Incontinence Care, Repositioning
24 Hour Home Care
10.2023 - 12.2023
Assistance with Medications, Bathing, Dressing, Personal Care, Incontinence Care, Repositioning
Los Angeles Department of Water and Power Youth Service Academy
10.2012 - 06.2013
Student Intern Worker, Assisted Worker’s Compensation Department, Organize claims files in alphabetical order, Faxing files, Input data into spreadsheets
Education
Bachelor of Arts in Computer Technology -
California State University Dominguez Hills
Carson, CA
05.2020
High School Diploma -
Thomas Jefferson High School
Los Angeles, CA
05.2013
Skills
Operating System (Windows, macOS, Android, iOS)
Spanish (Fluent)
Timeline
In-Home Supportive Service (IHSS) Provider
12.2023 - 02.2024
24 Hour Home Care
10.2023 - 12.2023
Bravo Online Sales
Self-employeed
07.2020 - Current
Rideshare Driver
Uber
04.2018 - Current
Los Angeles Department of Water and Power Youth Service Academy