Alexis Bristow
Clyde,NY
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
5
5
years of professional experience
Work History
Assistant MIC Supervisor
Abilene Teachers Federal Credit Union
09.2021 - Current
- Provided support to tellers during peak periods, effectively reducing wait times for customers.
- Enhanced customer satisfaction by efficiently handling transactions and addressing concerns at the teller line.
- Maintained confidentiality of sensitive customer information, adhering to strict data privacy regulations and company guidelines.
- Utilized strong communication skills to explain complex banking processes clearly to customers and fellow employees alike.
- Assisted in training new hires, ensuring a thorough understanding of company policies and procedures.
Retail Cashier
Cavender's Boot City
10.2020 - 02.2021
- Assisted customers by answering questions and fulfilling requests.
- Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Trained new employees on company policies, register operations, and effective communication techniques with customers.
- Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
- Set up new sales displays each week with fresh merchandise.
Cashier
United Supermarkets
10.2019 - 07.2020
- Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
- Processed various forms of payment securely, including cash, credit cards, checks, gift cards, and coupons; ensuring accuracy in all transactions.
- Assisted store management in maintaining a clean and organized shopping environment for optimal customer experience.
- Retrieved items for customers and verified prices.
- Removed trash, swept, and mopped floors for professional appearance.
- Performed cash, card and check transactions to complete customer purchases.
Barista
Mulebarn Coffee
06.2019 - 08.2019
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Behavioral Science -
Hardin Simmons University
Abilene, TX08.2024
Associate of Arts -
Cisco Junior College
Abilene, TX05.2022
No Degree -
Angelo State University
San Angelo, TXHigh School Diploma -
Eula High School
Clyde, TX05.2020
Skills
- Answer telephone and assist members with all aspects of ATFCU's deposit and member service functions Provide quality service to members through all channels
- Perform all data processing, networking and/or PC entries related to telephone inquiries
- Follow up with members to respond quickly to queries, solve or refer problems and/or complaints
- Ability to learn and apply new technologies
- Identifying opportunities for cross-selling services to members
- Knowledge of Mitel Connect, Lobby Tracker, SWBC, Remote Deposit Capture, Vertifi, Strongbox, domestic or international wires and online banking systems
- Taking payments or deposits by card/check over the phone and research issues
- Possess a professional demeanor and ability to effectively communicate via email and video conference
- Experience in employee application review, interviewing, selecting, and training all new department employees
- Experienced in suggesting disciplinary actions for team members when asked by supervisor
- Training and mentoring
- Employee Motivation
- Complex Problem-Solving
- Staff Discipline
- Staff Development
References
- Jackie Faircloth, 1713 Yorktown, Abilene, TX, 79603, (325)-669-2935
- Laura Perez, 2510 Mimosa DR, Abilene, TX, 79603, (325)-660-2176
- Leslie Huerta, 617 S Seventh, Abilene, TX, 79602, (325)-280-9534
Timeline
Assistant MIC Supervisor
Abilene Teachers Federal Credit Union
09.2021 - Current
Retail Cashier
Cavender's Boot City
10.2020 - 02.2021
Cashier
United Supermarkets
10.2019 - 07.2020
Barista
Mulebarn Coffee
06.2019 - 08.2019
Bachelor of Behavioral Science -
Hardin Simmons University
Associate of Arts -
Cisco Junior College
No Degree -
Angelo State University
High School Diploma -
Eula High School
Similar Profiles
Halie CarlsonHalie Carlson
Member Service Representative at Abilene Teachers Federal Credit UnionMember Service Representative at Abilene Teachers Federal Credit Union
Caitlyn MercadoCaitlyn Mercado
Assistant Manager Financial Services II at Teachers Federal Credit UnionAssistant Manager Financial Services II at Teachers Federal Credit Union
Matthew LousteauMatthew Lousteau
Financial Controller at Knoxville Teachers Federal Credit UnionFinancial Controller at Knoxville Teachers Federal Credit Union
Margaret M. AnsteeMargaret M. Anstee
Document Control Coordinator at Thomas ElectronicsDocument Control Coordinator at Thomas Electronics
Pamela RicePamela Rice
Developmental Support Professional at FLDDSODevelopmental Support Professional at FLDDSO