Alexis Broadnax

Planned, monitored, and analyzed financial resources to ensure efficient fund allocation.

• Identified discrepancies in financial data and proposed effective solutions.
• Maintained financial records in compliance with city regulations and standards.
• Reviewed vendor contracts for pricing accuracy and payment terms.
• Assisted in the preparation of the Annual Comprehensive Financial Report.
• Collaborated to produce month-end and year-end financial statements.

Facilitated financial, administrative, and technical support for General Services Fleet Management.

• Processed accidental damages for over 7,000 vehicles within City of Charlotte and Mecklenburg County.
• Coordinated repairs and subrogations with vendors, city/county departments, and insurance companies.
• Maintained comprehensive records of order transactions and communications.
• Collaborated with team members to swiftly resolve order discrepancies.
• Developed standard operating procedures to streamline order fulfillment processes.
• Managed multiple projects simultaneously while meeting strict deadlines.
• Negotiated supplier prices to reduce costs while upholding quality standards.

Managed administrative functions for Charlotte Department of Transportation to facilitate smooth office operations.

• Performed receptionist and secretarial duties while maintaining a professional atmosphere.
• Exhibited strong customer service abilities with both internal staff and external vendors, ensuring satisfaction.
• Oversaw APDQ by addressing invoice discrepancies, processing requisitions, and generating change orders for engineering support.
• Ensured record accuracy through thorough inspections of invoices and collection of financial data for renewals.
• Investigated account discrepancies by obtaining information on previous purchases to validate claims.
• Tracked all financial transactions including purchase orders, quotes, credits, invoices, and statements to maintain budget control.
• Acted as HR liaison to assist in payroll processing, onboarding new hires, and facilitating interviews.

Acted as liaison for 33,000 employees regarding Risk Management and Workers' Compensation.

• Delivered internal customer service and administrative support for Workers’ Compensation across multiple departments.
• Processed daily Workers’ Compensation claims and coordinated benefit payments with Sedgwick adjusters.
• Prepared and analyzed reports on Workers’ Compensation to ensure compliance with relevant laws.

Resolved payment-related issues through thorough investigations, ensuring customer satisfaction.

• Processed approximately 600 transactions weekly, managing over $2 million in annual payments with complete accuracy.
• Organized and executed multiple projects while meeting accounting deadlines and implementing timely system updates.
• Initiated monitoring and updates of SOPs for payment processing, expediting training for new associates.