Alexis Brown
Philadelphia,PA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level ,Ready to help team achieve company goals, To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist Supervisor
Allied Universal Security
03.2021 - Current
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Scheduled office meetings and client appointments for staff teams.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Tracked important information in spreadsheets and ran reports or generated graphs using data.
Caregiver
Fox Chase Wellness Center
11.2017 - 10.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Server
Masonic Village At Lafayette Hill
01.2016 - 11.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Harris School of Business
Philadelphia, PAHigh School Diploma -
Sayre William L Ms
Philadelphia, PA06.2015
Skills
- Listening Skills
- Scheduling Appointments
- Performance Improvement
- Telephone Etiquette
- Problem-Solving Skills
- Cash Handling
- Supply Management
- Mail Distribution
Timeline
Front Desk Receptionist Supervisor
Allied Universal Security
03.2021 - Current
Caregiver
Fox Chase Wellness Center
11.2017 - 10.2019
Server
Masonic Village At Lafayette Hill
01.2016 - 11.2018
Harris School of Business
High School Diploma -
Sayre William L Ms