Alexis Brown
Newport News,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and learn new skills to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Machinist
Huntington Ingalls Inc.
02.2021 - Current
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Working alongside engineers and other team members to complete projects on time and under budget.
- Analyzing daily work instructions, sketches, blueprints, and manuals to determine dimensions and tolerances accurately.
- Supported recordkeeping by logging daily production, scrap rate and machine maintenance data.
Dental Assistant
Konikoff Kids
08.2018 - 02.2021
- Managed front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
- Utilizing electronic systems for patient scheduling and records.
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage for 40 or more patients daily.
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients.
Dental Assistant/lead Surgical Assistant
Hampton Roads Pediatric Dentistry
02.2017 - 08.2018
- Fast-paced environment, collaborated with dentist, and administrative staff to ensure smooth operation of clinic
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care using very knowledgeable medical/dental terminology.
- Promoted to the role of lead dental assistant of surgical department.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Customer Service Representative, Insurance Specialist
NCO Call Center
02.2014 - 08.2016
- Communicating with customers via outbound and inbound telephone calls in call center environment.
- Entered data to enroll applicants into health plans, reviewed financial statements, and ensured all personal information on policy was accurate.
- Maintained knowledge of benefits claim processing, claims principles, claim adjustment, medical terminology, and procedures and HIPAA regulations.
Education
A.A.S Business Administration -
Tidewater Community College
Virginia Beach, VA05.2026
Skills
- Computer literacy (Microsoft excel, word, PowerPoint)
- Direct/ Indirect clinical patient support
- EMR Software
- Insurance Verification
- Insurance Claims
- Conflict resolution
- Administrative support
- Procurement experience
Certification
Amazon Web Services, Data analytics
Timeline
Machinist
Huntington Ingalls Inc.
02.2021 - Current
Dental Assistant
Konikoff Kids
08.2018 - 02.2021
Dental Assistant/lead Surgical Assistant
Hampton Roads Pediatric Dentistry
02.2017 - 08.2018
Customer Service Representative, Insurance Specialist
NCO Call Center
02.2014 - 08.2016
A.A.S Business Administration -
Tidewater Community College