Alexis Brown
Bristol,TN
Summary
Proven Forklift Operator and Manager with a track record of enhancing warehouse efficiency and customer satisfaction at Joann Distribution Warehouse and Arby's Restaurant. Skilled in safely operating forklifts and mentoring teams, demonstrating exceptional safety awareness and customer service. Achieved significant improvements in organizational operations and team performance, showcasing a commitment to excellence and results.
Overview
8
8
years of professional experience
Work History
Forklift Operator
Joann Distribution Warehouse
06.2021 - 08.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Manager
Arby's Restaurant
09.2016 - 05.2021
- Enhanced customer satisfaction by resolving disputes, communication, and ensuring high-quality service delivery.
- Counted inventory of the restaurants stock every night to ensure the correct amount of products would be ordered to restock the establishment.
- Resolved staff member conflicts.
- Heavy lifting when unloading trucks to restock the establishment.
- Cross-trained existing employees to maximize team agility and performance.
- Washing dishes and keeping the store clean and upholding to standards.
- Counted the registers and safe at the end of each shift to ensure the proper amount of money was being returned to customers.
- Filed paperwork giving a summary of the money the company received and the labor used during the shift.
Education
Diploma -
Cuyahoga Falls High School
Cuyahoga Falls, OH05.2018
Skills
- Forklift Operator
- Team Player
- Safety awareness
- General laborer
- Storage and Organization
- Customer Service-Oriented
- Mentoring and Coaching
- Customer-focused
Timeline
Forklift Operator
Joann Distribution Warehouse
06.2021 - 08.2024
Manager
Arby's Restaurant
09.2016 - 05.2021
Diploma -
Cuyahoga Falls High School