Alexis Brown
Atlanta,Georgia
Summary
Customer service professional with 8+ years of experience delivering exceptional support in fast-paced environments. Known for strong interpersonal skills, adaptability, and a proactive approach that drives efficiency and customer satisfaction. Dedicated to contributing expertise and teamwork to achieve company success.
Overview
10
10
years of professional experience
Work History
Warehouse associate
Stitch fix
02.2020 - Current
- Select individual items from inventory based on customers orders, ensuring the correct items are picked and prepared for packing and shipping, while using warehouse systems to locate items efficiently.
- Met productivity targets by processing a designated number of units per hour.
- Perform quality checks on merchandise before packing.
Store Associate
CVS
06.2017 - 08.2022
- Processed customer transactions using pos systems, handled cash and electronic payments, and delivered quality customer service in a fast-paced retail environment.
- Maintained the sales floor by restocking merchandise, receiving vendor deliveries, updating pricing information, and completing inventory management tasks as directed by the store manager.
- Processing returns, managing loyalty program enrollments, restocking shelves, maintaining store cleanliness, and supporting photo and beauty department.
Warehouse Associate
Stein Mart
04.2016 - 06.2017
- Processed merchandise by tagging clothing, organizing items, and operating RF scanners to track and update inventory data into the computer systems.
- Consistently achieved hourly production quotas while maintaining accuracy and efficiency.
Store Associate (Receiving)
Walmart
10.2015 - 10.2016
- Unloaded delivery trucks efficiently to meet operational timelines.
- Sorted merchandise by department for accurate distribution.
- Stocked products on shelves while maintaining organization and inventory standards.
Education
Diploma -
Benjamin E Mays High
Atlanta, Ga05-2012
Skills
- Inventory data entry
- Problem solving
- Customer service
- Attention to detail
- Product knowledge
- Strong work ethic
- Professional communications
- Team collaborations
- Quality control
- Time management
- Adaptability
Timeline
Warehouse associate
Stitch fix
02.2020 - Current
Store Associate
CVS
06.2017 - 08.2022
Warehouse Associate
Stein Mart
04.2016 - 06.2017
Store Associate (Receiving)
Walmart
10.2015 - 10.2016
Diploma -
Benjamin E Mays High