Alexis Brubaker
Zelienople,PA
Summary
Professional with expertise in healthcare administration, bringing a reliable and adaptable approach to navigating evolving needs. Proven track record in team collaboration and achieving results through effective communication and problem-solving. Skilled in coding, claims processing, and patient account management, with a keen eye for accuracy and compliance. Known for dependability and focus on efficiency, ready to contribute to streamlined healthcare operations.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Medical Biller and Collector
CVS Specialty Pharmacy
Monroeville, PA
10.2024 - Current
- Facilitate paper and electronic billing for specialty drugs
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Enhanced accuracy of insurance claims with meticulous verification and updating of patient records.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Analyzed billing data to identify trends and recommend improvements in processes.
- Reviewed and corrected billing discrepancies to maintain compliance with regulations.
- Processed and submitted claims to insurance companies, ensuring timely reimbursement.
- Trained new staff on billing software and best practices for accuracy and efficiency.
- Reviewed medical documentation for accuracy and compliance with regulatory standards.
- Maintained accuracy, completeness, and security for medical records and health information.
Medical Technician, Optician, Receptionist
Bittner Vision Associates
Allison Park, PA
03.2022 - 10.2024
- Performed patient testing, including OCT, Optos, Visual Fields, OPD, AdaptDX, etc.
- Facilitated eyewear sales by providing personalized fitting and adjustment services.
- Communicated with insurance companies to resolve patient billing complications and ensure timely reimbursements
- Scheduled and rescheduled appointments while discussing billing details to enhance patient understanding and satisfaction
- Documented patient information in electronic health records for efficient tracking and reporting.
- Trained new staff on operational protocols and best practices in patient care procedures.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Collaborated with optometrists to ensure accurate prescriptions and timely follow-ups for patients.
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
- Assisted in billing inquiries, providing clear explanations of insurance processes to patients
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Billed vision insurance companies to receive timely payment
Service Assistant
Lutheran Seniorlife – Passavant Community
Zelienople, PA
04.2016 - 06.2022
- Balanced cash drawer using Point of Sale System, ensuring accurate financial transactions
- Planned and prepared catering events, enhancing guest satisfaction and experience
- Mediated disputes among residents and staff to foster a harmonious environment
- Improved customer satisfaction by providing timely and efficient service assistance.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Conducted regular inventory checks and restocked items as needed, ensuring product availability for customers.
Education
Bachelor of Science - Healthcare Administration
Western Governors University
Millcreek, Utah08.2026
Skills
- HIPAA compliance
- Knowledge of medical and business terminology
- Comfortable using EMR systems
- Proficient in Excel, PowerPoint, and Word
- Billing and collection procedures
- Rapid learner
- Organizational skills
- Data entry
- CMS-1500 billing forms
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Medical Biller and Collector
CVS Specialty Pharmacy
10.2024 - Current
Medical Technician, Optician, Receptionist
Bittner Vision Associates
03.2022 - 10.2024
Service Assistant
Lutheran Seniorlife – Passavant Community
04.2016 - 06.2022
Bachelor of Science - Healthcare Administration
Western Governors University