Alexis Bryant
Washington,DC
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Direct Support Professional
Innovative Life Solutions
12.2023 - 04.2024
- Enhanced client independence by providing tailored support for daily living skills.
- Implemented behavior management strategies, improving outcomes and reducing challenging behaviors.
- Tracked client progress meticulously, ensuring interdisciplinary team awareness of behavioral changes.
- Engaged in ongoing training to maintain knowledge of best disability support practices.
- Organized community activities fostering social integration and positive client experiences.
- Promoted independence through hands-on teaching of daily living skills and encouragement.
Customer Service Associate
Amazon Prime Now
01.2018 - 02.2019
- Ensured timely information delivery by resolving customer inquiries across multiple channels.
- Streamlined order processing with team collaboration, enhancing service response times.
- Enhanced onboarding experience by mentoring new associates on operational procedures.
- Identified improvement areas in customer interactions through implemented feedback mechanisms.
Customer Service Cashier
Giant Food
09.2016 - 06.2017
- Enhanced customer relations through effective communication with customers and coworkers.
- Organized merchandise for efficient restocking and attractive display arrangements.
- Assisted customers on sales floor while managing inventory and stocking tasks.
- Boosted sales efficiency by streamlining merchandise organization for easy access.
Restaurant Hostess
Florida Avenue Grill
07.2015 - 04.2016
- Enhanced guest satisfaction by promptly greeting and courteously welcoming each arrival.
- Maximized guest enjoyment through engaging interactions and attentive food service.
- Efficiently handled reservations and inquiries by professionally answering phone calls.
- Strengthened team dynamics via excellent interpersonal skills with guests and colleagues.
- Ensured dining area readiness by performing essential opening and closing duties.
Live-In Caregiver
Crenshaw's Healthcare Inc.
10.2013 - 04.2016
- Enhanced patient comfort through routine errands and household chores.
- Delivered personalized care to clients, prioritizing their comfort and well-being.
- Established trust with clients, promoting emotional support and strong relationships.
- Supported patient hygiene by assisting with grooming and washing routines.
Education
High School Diploma -
Roosevelt Stay High School
Washington, DC06-2015
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
Languages
English
Timeline
Direct Support Professional
Innovative Life Solutions
12.2023 - 04.2024
Customer Service Associate
Amazon Prime Now
01.2018 - 02.2019
Customer Service Cashier
Giant Food
09.2016 - 06.2017
Restaurant Hostess
Florida Avenue Grill
07.2015 - 04.2016
Live-In Caregiver
Crenshaw's Healthcare Inc.
10.2013 - 04.2016
High School Diploma -
Roosevelt Stay High School