Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Cabrera

Corpus Christi,TX

Summary

Dependable lead sales associate with several years of hands-on experience supervising sales department. Focused on boosting customer satisfaction and revenue. Seasoned in handling customer relations issues, providing feedback and coaching to sales team and monitoring and enforcing cash handling policies.

Overview

3
3
years of professional experience

Work History

Sales Lead

Journeys
Corpus Christi , Tx
05.2025 - Current
  • Led team to meet daily sales goals and enhance customer engagement.
  • Promoted accessories and cross-sold additional products and services through use of active persuasion.
  • Developed and implemented a successful sales strategy to increase revenue.
  • Assisted customers with product selection and provided fashion advice.
  • Resolved customer inquiries and complaints effectively and courteously.
  • Maintained store organization and cleanliness to promote a welcoming environment.
  • Utilized point-of-sale system for transactions and sales reporting.
  • Managed cash register operations using POS system and processed sales and returns.

Customer Service Representative

Dillard’s
Corpus Christi, Texas
11.2024 - 05.2025
  • Assisted customers with order selection and product availability inquiries.
  • Prepared customer orders for curbside pickup using company systems.
  • Ensured accurate order fulfillment by verifying product quality and quantities.
  • Resolved customer complaints efficiently, ensuring satisfaction and retention.
  • Engaged with customers to create a welcoming atmosphere in the store.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Wrapped gifts using various decorative materials and techniques.

Sales Lead

Tillys
Corpus Christi , Tx
09.2022 - 10.2024
  • Led team to meet daily sales goals and enhance customer engagement.
  • Assisted customers with product selection and provided fashion advice.
  • Managed inventory levels and ensured accurate stock replenishment.
  • Trained new staff on sales techniques and store policies.
  • Collaborated with management to execute promotional events and displays.
  • Resolved customer inquiries and complaints effectively and courteously.
  • Maintained store organization and cleanliness to promote a welcoming environment.
  • Utilized point-of-sale system for transactions and sales reporting.
  • Managed cash register operations using POS system and processed sales and returns.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Associate of Arts - Music Education

Del Mar College
Corpus Christi, TX

Skills

  • Customer service
  • Team leadership
  • Effective communication
  • Team building
  • Cross-selling techniques
  • Adaptability and flexibility
  • Goal-oriented mindset

Timeline

Sales Lead

Journeys
05.2025 - Current

Customer Service Representative

Dillard’s
11.2024 - 05.2025

Sales Lead

Tillys
09.2022 - 10.2024

Associate of Arts - Music Education

Del Mar College

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