Restaurant Hostess
Ciros Kings Park
10.2024 - 02.2025
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using restaurant management software.
- Monitored dining area for cleanliness and comfort, addressing guest needs proactively.
- Assisted in training new host staff on operational procedures and customer service standards.
- Supported special events by coordinating seating arrangements and guest flow efficiently.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
