Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Campos

Alexis Campos

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Optician

Winona Health Hospital
01.2020 - Current
  • Improved customer satisfaction by providing personalized eyewear recommendations such as lens materials, coatings, and frame recommendations based on individual needs and preferences.
  • Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.
  • Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Collaborated with optometrists to develop tailored vision care plans, addressing each patient''s unique visual needs.
  • Conducted thorough frame adjustments to ensure optimal comfort, fit, and functionality for each customer.
  • Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
  • Managed inventory levels efficiently to guarantee adequate stock availability while minimizing excess supply expenses.
  • Boosted revenue growth by cross-selling additional products and services, such as lens cleaning solutions or protective eyewear accessories.
  • Developed strong relationships with suppliers to negotiate favorable pricing and delivery terms on inventory purchases.
  • Maintained safe, clean and organized environment to increase patient comfort.
  • Verified and updated patient records promptly to guarantee accurate prescription information.
  • Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
  • Achieved a high rate of repeat business through diligent relationship-building efforts with patients and clients alike.
  • Spearheaded staff training initiatives to ensure team members stayed up-to-date on industry trends, products, and best practices.
  • Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.

Lead Food Service Worker

Winona Health Hospital
09.2016 - 01.2022
  • Improved customer satisfaction by providing exceptional food service and maintaining a clean, welcoming environment.
  • Enhanced team efficiency by training new staff members on proper food handling techniques and safety procedures. As well as learning other teammates positions to provide back up when needed.
  • Boosted employee morale and productivity by fostering a positive work atmosphere and recognizing individual accomplishments.
  • Contributed to successful catering events by coordinating logistics, preparing high-quality dishes, and delivering excellent customer service.
  • Managed daily cash flow, accurately processing transactions and ensuring the accuracy of financial records.
  • Developed and maintained positive relationships with customers to enhance service.
  • Maintained composure and work quality while under stress.


Barista

Winona Health Hospital
12.2014 - 09.2016
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.



Receptionist

GQ Hairstyling
02.2012 - 12.2014
  • Welcomed customers with a friendly greeting, and promptly addressed inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
  • Handled assignments independently with good judgement and critical thinking skills.

Education

Associate of Applied Science - Individualized Studies

Minnesota State College-Southeast Technical
Winona, MN
12.2019

Skills

  • Customer Service
  • Retail Sales
  • Attention to Detail
  • Multitasking
  • Self Motivation
  • Effective Communication
  • Active Listening
  • Interpersonal Communication
  • Team building

Timeline

Optician

Winona Health Hospital
01.2020 - Current

Lead Food Service Worker

Winona Health Hospital
09.2016 - 01.2022

Barista

Winona Health Hospital
12.2014 - 09.2016

Receptionist

GQ Hairstyling
02.2012 - 12.2014

Associate of Applied Science - Individualized Studies

Minnesota State College-Southeast Technical

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Alexis Campos